International student support

We want your time as an international student at AUT to be a great experience. Find out more about how AUT will support you throughout your studies and learn more about starting your life as an international student in Auckland.

New to AUT?

Starting uni is exciting but it can also be a bit of a change from high school or the workplace. Don't worry; we're here to help. Find out how to get started at AUT, where to get support and how to make sure you’re settling into uni life and make the most of your time at AUT.


Making friends at AUT

It’s easy to meet new friends and make social connections while you’re studying at AUT. Some of the ways to meet people include:

Walking friends at AUT

Student support

As a student at AUT, you can access a range of services and facilities to help you make the most of university life and succeed in your studies. AUT offers some of the most comprehensive student services and support in New Zealand – so you know you’ll be well looked after when you study here.


Specific support networks at AUT

Current AUT students: what you need to know about visas

Visa processes can be daunting and complicated to navigate. If you’re currently studying at AUT, find out what you need to about student visas, how to renew your visa and where to get support with your visa application.


Contact your country's embassy

Foreign missions are your country’s embassy, high commission or consulate. You can contact your foreign mission if you need assistance while you're in New Zealand or if you can't afford to travel home. You can find contact details on the Ministry of Foreign Affairs and Trade (MFAT) website.

MFAT website

Education Code of Practice

AUT abides by the Education (Pastoral Care of Tertiary and International Learners) Code of Practice 2021. The Code sets out minimum standards of advice and care that you can expect and provides a procedure that you can follow if you have any concerns. Responsibility for pastoral care of international students under the Code is for the duration of enrolment.

More about the code

NauMai NZ government website

The NauMai NZ website has information and advice for international students in New Zealand, including what is happening in response to the global COVID-19 pandemic. ‘Nau mai’ is a Māori phrase of invitation and welcome.


English language support for current students

If you’re currently studying at AUT as an international student and have English as your second language, you can get additional English language support for help with referencing and academic writing, grammar and vocabulary, as well as general speaking and listening. Tutors are available at both the AUT City Campus and North Campus.

Book now

Download the AUT App

Download the AUT app

Stay up to date with what’s happening at AUT and download the AUT App. The app contains everything you need, including the latest news and upcoming events. You can download the app as soon as you receive your AUT network login.

Download the app from:

Support from AUTSA and your international student affairs officer

Your student association, AUTSA, can support you with advocacy or connect you into student clubs and communities. AUTSA also has a dedicated international affairs officer.


Contact us

For international student support while you’re studying at AUT contact the Student Hub. Our student advisors can help with:

  • Visa and immigration matters
  • Insurance
  • Accommodation
  • Life in New Zealand
  • Talking to faculties
  • Homesickness

Phone 0800 AUT UNI (0800 288 864)
or +64 9 921 9779

Opening hours

Contact us online

After hours phone +64 9 921 9900 (for emergencies)