When you arrive at AUT as an international student

Make sure you prepare for your trip to New Zealand and your first few days in Auckland before you start your studies at AUT.

Book your transport from Auckland airport to your accommodation

You should fly into Auckland International Airport. Make sure you arrange your travel from Auckland Airport to your accommodation before boarding your flight to Auckland.

Transport information (Auckland Airport website) 

What you’ll need at the airport

As well as your luggage and passport, bring:

  • Offer of Place
  • Visa
  • Driver’s licence (you can use your licence for a year – after that you must get a New Zealand licence)
  • Copy of your birth certificate
  • Emergency cash (around NZ $500 will get you through the first few days)
  • Insurance certificates:
    • If you've paid for Studentsafe bring a copy of your Acknowledgement of Payment letter showing you have purchased AUT's preferred insurance cover
    • If you've bought an alternative insurance policy from a provider on an approved list, bring a copy of that policy (for example Southern Cross International Student Travel Insurance, Unicare - NZ Student Plan, Orbit Protect - Prime Plan)

Items to bring to New Zealand

You should be able to buy anything you need here in New Zealand.

Some things you might want to consider bringing with you:

  • Electrical items
  • If you bring electrical items, make sure you bring the correct adaptor (or you can buy one here).
  • Electricity is supplied in New Zealand at 230 volts, 50 hertz.
  • Clothing
  • University students dress casually, but you may need formal clothing for special occasions. You will need clothes for winter and for summer, and you should bring a waterproof jacket.
  • Prescription medication

Most medication is available in New Zealand, but check with your doctor first.

If you are bringing prescription medicines you should:

  • Have a note from your doctor (in English) that says:
    • The name of the medicine and what it is for
    • How much you need to take
    • Who your doctor is and their contact details
  • Keep the medicines in their original packaging
  • Have enough to last you for three months

Items you shouldn't bring

Start your study in New Zealand the right way by not carrying banned biosecurity items in your luggage. New Zealand has very strict laws to protect our environment and industries from pests and diseases.

Don’t pack:

  • Fresh fruit and vegetables
  • Food (cooked, uncooked, fresh, preserved, packaged or dried)
  • Plant products

There are also prohibited customs items you can't bring into New Zealand. If you are unsure if you can bring an item, declare it when you land in New Zealand. You can be fined if you don't declare something.

To find out more visit the Biosecurity and Customs New Zealand websites.

Biosecurity New Zealand websiteCustoms New Zealand website

If you need medical help

If you need urgent medical help in the first few days after you arrive, ask at your accommodation where the nearest accident and medical centre is. They are usually open seven days a week.

Once you are at AUT you can use the student health centres on campus.


In a medical emergency, call 111.

Starting your life in Auckland as an international student

Ready to start your life as an international student at AUT? Find out more about settling into life in Auckland – from accommodation and where to shop, to how to set up banking, your mobile phone and internet.


New Zealand values and customs

Understanding New Zealand rules, customs and laws, and what to expect in New Zealand will help you feel comfortable with New Zealanders and make the most of your time here.


Contact us

For international student support while you’re studying at AUT contact the Student Hub. Our student advisors can help with:

  • Visa and immigration matters
  • Insurance
  • Accommodation
  • Life in New Zealand
  • Talking to faculties
  • Homesickness

Phone 0800 AUT UNI (0800 288 864)
or +64 9 921 9779

Opening hours

Contact us online

After hours phone +64 9 921 9900 (for emergencies)