Network login and password

Learn how to log into the AUT network, Canvas, My AUT, student email, library and the internet.

New students: logging in for the first time

If you’re logging in for the first time, your password will be the two-digit day of your birthday followed by the first three letters of your birth month. Eg: if you were born on the first of January, then your password will be 01jan (all lower-case).

You must register your AUT IT account after your first login.

IT account registration

Current students: how to log into the AUT network

To log into the AUT network, Canvas, My AUT, student email, library and the internet, current AUT students will have to use their network login and password. If you're a current student, you can find your network login on the bottom-right corner of your AUT student ID card. It's three letters followed by four digits, for example abc1234.

Forgotten passwords

If you've forgotten your password or it has expired, you can reset your password whether you're on or off campus.

If you're off campus:

  • Open a web browser (Edge, Safari, Chrome, Firefox etc)
  • Navigate to
  • Click on 'Forgotten Password'
  • It will prompt you with 'Please enter your AUT Username' and click submit

If you're on campus:

  • Log into an AUT computer using the login 'letmein' and password 'letmein'
  • Follow the onscreen instructions
  • This method will only work if you have set up password recovery options
  • Alternatively, visit the ICT Service Desk in Tech Central with your AUT ID card

Helpful hints: security

For more tips on how to stay safe online visit our web page on cyber security.

Cyber security for AUT students

Contact ICT Service Desk

Phone: 0800 288 428

  • Monday to Friday: 8am to 10pm
  • Saturday and Sunday: 10am to 6pm

Hours may vary during semester break and Summer School.


ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AL125
South Campus: MA2

Student ID card

Your student ID card gives you access to everything from the library and computer facilities, to student discounts.

Student ID cards

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT