Network login and password
Learn how to log into the AUT network, Canvas, My AUT, student email, library and the internet.
New students: logging in for the first time
If you’re logging in for the first time, your password will be the two-digit day of your birthday followed by the first three letters of your birth month. Eg: if you were born on the first of January, then your password will be 01jan (all lower-case).
You must register your AUT IT account after your first login.
Current students: how to log into the AUT network
To log into the AUT network, Canvas, My AUT, student email, library and the internet, current AUT students will have to use their network login and password. If you're a current student, you can find your network login on the bottom-right corner of your AUT student ID card. It's three letters followed by four digits, for example abc1234.
Forgotten passwords
If you've forgotten your password or it has expired, you can reset your password whether you're on or off campus.
If you're off campus:
- Open a web browser (Edge, Safari, Chrome, Firefox etc)
- Navigate to https://distance.aut.ac.nz/login.cgi
- Click on 'Forgotten Password'
- It will prompt you with 'Please enter your AUT Username' and click submit
If you're on campus:
- Log into an AUT computer using the login 'letmein' and password 'letmein'
- Follow the onscreen instructions
- This method will only work if you have set up password recovery options
- Alternatively, visit the ICT Service Desk in Tech Central with your AUT ID card
Helpful hints: security
- Choose unique passwords – learn to create a good password
- Turn on two-factor authentication where available – learn about using two-factor authentication
- Be creative with the answers to your account recovery questions
- Instal an antivirus and scan for viruses regularly
- Don't share your password with anyone
For more tips on how to stay safe online visit our web page on cyber security.
Contact ICT Service Desk
Phone: 0800 288 428
Summer period: Fri 6 Nov – Sun 21 Feb
City Campus | Zone A
- Mon–Fri: 8am–4pm
- Sat & Sun: CLOSED
City Campus | Zone B
- Mon–Fri: 8am–7pm
- Sat: 10am–6pm
- Sun: CLOSED
North & South | Tech Central | AS building and MA building
- Mon to Fri: 8am–4pm
- Sat: 10am –6pm
- Sun: CLOSED
Note: Tech Central at North Campus AS building will be closed from 13 Jan as it relocates to AL building. Tech Central in AL will open 15 Feb.
Tech Central – All campuses
End of year: 22 Dec–5 Jan
- Sat 19 Dec – Tue 5 Jan: CLOSED
- Mon 1 Feb (Auckland Anniversary): CLOSED
- Mon 8 Feb (Waitangi day): CLOSED
Student ID card
Your student ID card gives you access to everything from the library and computer facilities, to student discounts.
Log a job
As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.