IT account registration

As an AUT student you must register your IT account to use AUT online services like AUT wifi, My AUT, Canvas, printing and the internet. You can register your IT account from home or from an AUT computer.

​​​Registering your IT account from home

Network login details are provided to you in your Orientation invitation email four weeks prior to the event. You can then register your IT account from home. To do this:

  1. Open up a web browser
  2. Go to the Network Services page and login with your network login and your default password
  3. Click on 'Click to Register' next to 'Registration Status'
  4. The IT account registration page will open
  5. After you've submitted the registration form, you'll receive a verification link at your personal email address and/or mobile phone
  6. Make sure you click on at least one of the verification links to complete the registration process

​​​​Registering your IT account from an AUT computer ​

  1. On the login screen, press Ctrl-Alt-Del at the same time
  2. Log in with your network login and default password
  3. Open up a web browser
  4. Go to the Network Services page and log in with your network login and your default password
  5. Click on 'Click to Register' next to 'Registration Status'
  6. The IT account registration page will open
  7. After you've submitted the registration form, you'll receive a verification link at your personal email address and/or mobile phone
  8. Make sure you click on at least one of the verification links to complete the registration process

Contact ICT Service Desk

Phone: 0800 288 428

City

Tech Central Zone A

  • Monday to Friday: 8am-4pm
  • Weekends: closed
  • Mon 22 Dec–Tue 6 Jan: closed
  • Regular hours resume Mon 23 Feb

Tech Central Zone B: same hours as the City Campus library

North & South

Tech Central in AS building and MA building: same hours as the North Campus Library and South Campus Library

Locations

ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AS115
South Campus: MA2

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT