Cyber security for AUT students

Scams, phishing emails and online fraud are becoming more common. A few simple habits can help protect your information, devices and AUT accounts while you study.

Staying safe on social media

  • Be cautious of all links in email, social media and txt messages, as well as calls from unfamiliar phone numbers. If you think it could be a scam, verify the sender by visiting the site directly
  • Be smart about social media. Look after your logins, use strong passwords, update your privacy and security settings
  • Limit the personal information you give out online – learn how to protect your privacy online

Protecting your data and devices

Remember: AUT will NEVER ask you for your password

Take notice of unusual activity

  • Check your bank statements for any unusual transactions
  • If you’re concerned someone has stolen your identity, get a credit check
  • Avoid sensitive transactions (like online banking) on free wifi​​​​

Can you trust it? Get advice before you click

  • Beware of links in email, social media and txt messages
  • Verify the sender by visiting the site directly if you think it's a scam
  • Report suspicious activity or websites containing AUT information to the ICT Service Desk

Avoiding online scams

Online scams are becoming increasingly common, so it's important to stay alert and protect your personal information. Warning signs of a scam can include unexpected contact from your bank, an embassy or service provider, requests for passwords or personal details, unusual payment methods, or requests for money from someone you've met online.

Take a few minutes to explore practical advice from Netsafe on how to recognise scams, stay safe online and know what to do if you think you've been targeted.

Take a few minutes to explore some tips provided by our friends at Netsafe to avoid scams.

Tips to avoid scams

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Contact ICT Service Desk

Phone: 0800 288 428

Summer period: Fri 6 Nov – Sun 21 Feb

City Campus | Zone A

  • Mon–Fri: 8am–4pm
  • Sat & Sun: CLOSED

City Campus | Zone B

  • Mon–Fri: 8am–7pm
  • Sat: 10am–6pm
  • Sun: CLOSED

North & South | Tech Central | AS building and MA building

  • Mon to Fri: 8am–4pm
  • Sat: 10am –6pm
  • Sun: CLOSED

Note: Tech Central at North Campus AS building will be closed from 13 Jan as it relocates to AL building. Tech Central in AL will open 15 Feb.

Tech Central – All campuses

End of year: 22 Dec–5 Jan

  • Sat 19 Dec – Tue 5 Jan: CLOSED
  • Mon 1 Feb (Auckland Anniversary): CLOSED
  • Mon 8 Feb (Waitangi day): CLOSED

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT