Accessing and syncing your student email
Learn how to access your AUT student email and sync it to your mobile device.
How to access your student email
- Go to Student Mail and log in using your AUT student email address and network password*; or
- Select AUT Email from the Microsoft App Launcher (or waffle) on My AUT
*Your AUT student email address is your networklogin@autuni.ac.nz (eg: xyz0009@autuni.ac.nz) and your password is just your network login password.
Syncing your student email to your mobile device
You can sync your student email to your Apple or Android devices.
The recommended and most reliable method to syncing your AUT email on your apple device is using the Outlook Mobile App.
- Download the Outlook App from the App Store
- Open the app and tap ‘Add Account’
- Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Add Account’
- Login using your AUT network login and password
Alternative method:
- Open settings on your Apple device, tap 'Apps' then find and tap ‘Mail’
- Tap ‘Mail Accounts’ then ‘Add Account’
- Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Next’ from the top right
- Tap ‘Microsoft Exchange’
- Tap ‘Next’. On the pop-up prompt tap ‘Sign In’
- Tap ‘Continue’ then login using your AUT network login and password
The recommended and most reliable method to syncing your AUT email on your Android device is using the Outlook Mobile App.
- Download the Outlook App from the Play Store
- Open the app and tap ‘Add Account’ (you may need to tap ‘Skip’ first if other accounts are found)
- Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Continue’
- Login using your AUT network login and password
Contact ICT Service Desk
Phone: 0800 288 428
City
Tech Zone A
- Monday to Friday, 8am to 7pm
Tech Zone B
- Monday to Friday: 8am to 10pm
- Saturday: 10am to 6pm
- Sunday: 10am to 6pm
North & South
AS115
- Monday to Friday: 8am to 10pm
- Saturday: 10am to 6pm
- Sunday: 10am to 6pm
MA202
- Monday to Friday: 8am to 10pm
- Saturday: 10am to 6pm
- Sunday: 10am to 6pm
Locations
ICT Service Desk staff are at Tech Central on each campus:
City Campus: WA4
North Campus: AS115
South Campus: MA2
Log a job
As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.