Accessing and syncing your student email

Learn how to access your AUT student email and sync it to your mobile device.

How to access your student email

  • Go to Student Mail and log in using your AUT student email address and network password*; or
  • Select AUT Email from the Microsoft App Launcher (or waffle) on My AUT

*Your AUT student email address is your networklogin@autuni.ac.nz (eg: xyz0009@autuni.ac.nz) and your password is just your network login password.

Syncing your student email to your mobile device

You can sync your student email to your Apple or Android devices.

The recommended and most reliable method to syncing your AUT email on your apple device is using the Outlook Mobile App.

  1. Download the Outlook App from the App Store
  2. Open the app and tap ‘Add Account’
  3. Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Add Account’
  4. Login using your AUT network login and password

Alternative method:

  1. Open settings on your Apple device, tap 'Apps' then find and tap ‘Mail’
  2. Tap ‘Mail Accounts’ then ‘Add Account’
  3. Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Next’ from the top right
  4. Tap ‘Microsoft Exchange’
  5. Tap ‘Next’. On the pop-up prompt tap ‘Sign In’
  6. Tap ‘Continue’ then login using your AUT network login and password

The recommended and most reliable method to syncing your AUT email on your Android device is using the Outlook Mobile App.

  1. Download the Outlook App from the Play Store
  2. Open the app and tap ‘Add Account’ (you may need to tap ‘Skip’ first if other accounts are found)
  3. Type in your AUT email address (example: networklogin@autuni.ac.nz) and tap ‘Continue’
  4. Login using your AUT network login and password

Contact ICT Service Desk

Phone: 0800 288 428

Summer period: Fri 6 Nov – Sun 21 Feb

City Campus | Zone A

  • Mon–Fri: 8am–4pm
  • Sat & Sun: CLOSED

City Campus | Zone B

  • Mon–Fri: 8am–7pm
  • Sat: 10am–6pm
  • Sun: CLOSED

North & South | Tech Central | AS building and MA building

  • Mon to Fri: 8am–4pm
  • Sat: 10am –6pm
  • Sun: CLOSED

Note: Tech Central at North Campus AS building will be closed from 13 Jan as it relocates to AL building. Tech Central in AL will open 15 Feb.

Tech Central – All campuses

End of year: 22 Dec–5 Jan

  • Sat 19 Dec – Tue 5 Jan: CLOSED
  • Mon 1 Feb (Auckland Anniversary): CLOSED
  • Mon 8 Feb (Waitangi day): CLOSED

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT

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