Logging into Canvas for the first time

You have been redirected to this page because we haven't completed the setup of your Canvas account.

Try to log into Canvas again after 2 hours.

If your login is successful, you'll see your Canvas dashboard – this means the setup process has been completed.

If you are still unable to log in after this time, contact our ICT department for help.

Search IT knowledge base

Students can search our IT knowledge base articles for answers or log a request or incident via the link below. They can also view their existing jobs via this tool by signing in with their network login and password.

Search knowledge base

Contact ICT Service Desk

Phone: 0800 288 428

  • Monday to Friday: 8am to 10pm
  • Saturday and Sunday: 10am to 6pm

Hours may vary during semester break and Summer School.

Locations

ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AL125
South Campus: MA2