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The trouble with chatbots

New AUT research shows that, just as it takes two hands to clap, it takes both chatbot and customer to create a satisfactory interaction.

How to harness ‘the great recruitment’

“The great resignation” means talented job seekers in the marketplace, which makes “the great recruitment” an employment opportunity to be seized.

CAN SUMMER TAME THE FLAMES OF BURNOUT?

One in nine. One in five. Now, one in three. It's not a tally of growing COVID cases. Instead, new AUT research shows the risk of burnout is soaring.

Award extended for Business School

The prestigious AACSB International (AACSB) has extended its accreditation of AUT Business School for five years.

Fair and transparent pay at work

Organisations that build fair and transparent salaries and pay scales, and share that information across the business, are more likely to succeed.

The “great resignation”, NZ-style

New research from the Business School shows more and more Kiwi workers are thinking about either changing or throwing in the job towel.

Lockdown shows “digital user divide”

AUT’s NZ Work Research Institute (NZWRI), in collaboration with InternetNZ, has released the latest New Zealand World Internet Project (WIP) report.

Should we be wary of brand activism?

Through “transformative branding”, companies can work with customers, communities and competitors to create brands that lead on market and social fronts.

Avoid an Auckland business bonfire

Deep into a delta lockdown, businesses in New Zealand’s biggest city urgently need a new form of support, writes Richard Meade.

Our economy is not promoting innovation

NZ must move from "closed" to "open" innovation approaches to better promote collaboration and grow our economy, writes Omid Aliasghar.