How do I apply for a refund?

If your withdrawal is approved, you might be entitled to a refund of some or all fees you paid.

However, if someone else paid your fees originally, the refund goes back to them:

• StudyLink – refund goes automatically back to StudyLink
• Fees Free scheme – refund goes automatically back to the Government (up to 2025 only)
• Scholarship – refund goes back to the scholarship organisation
• Any other third party – refund goes back to whoever originally paid

What do I need to do to apply for a refund?

1. Wait for your withdrawal to be approved by AUT and your account to be in credit
2. Download and complete the right refund form:
   • Download the Domestic Fee Refund Form
   • Download International Student Refund Form
3. Include proof of your bank account (bank statement or screenshot showing account holder name and number)
4. Email the completed form as PDF to feesandenrolments@aut.ac.nz (include your student ID and full name in the subject line)

You can also submit the form and documents to the Student Hub in person.

How long does a refund take?

Refunds are paid directly into your bank account and can take up to 14 days to appear.