Sales supervisor
Also known as
Work environment
- Usually work regular business hours
- Usually work in offices
- Need to be organised, accurate and communicate well
Salary information
Typical tasks
- Supervise sales workers
- Make sure sales targets are met
- Prepare sales reports and budgets
- Check products are ready for sale
- Hire and train new staff
- Contact potential customers
- Understand what customers need
- Answer customer questions
- Explain products and services information
Outlook
Sales supervision is changing as customers use stores, websites, social media and delivery services in combination. In New Zealand, cost-of-living pressures and competition are making customer service, stock control and efficient operations especially important. Digital sales systems, customer data and self-service technology are reshaping daily work, while supervisors remain central to supporting teams and maintaining a good customer experience.
What employers and industry want in graduates
- Ability to lead, coach and organise a sales team
- Friendly, clear customer-service communication
- Confidence using sales, stock and point-of-sale systems
- Ability to manage targets, rosters and changing priorities
- Practical problem-solving when customer or staff issues arise
- Understanding of fair trading, health and safety, and loss prevention
AUT programmes
The above is a suggestion only and a starting point. You may need to meet other criteria or take additional steps to work in this career.
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This data is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahtu.govt.nz) and used under the CC BY 4.0 licence. Some of the information has been modified by AUT. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this data.