Quality assurance manager

Quality assurance managers make sure a company's products and services meet and uphold industry standards.

Also known as

Quality assurance consultant, quality manager, quality improvement manager, risk and quality manager, QA manager, quality systems manager

Work environment

  • Usually work regular business hours but may do shift work
  • Usually work in offices, laboratories and factories
  • May work in hot and noisy conditions
  • Need to be organised, accurate and solve problems

Salary information

MOST COMMON
UPPER
LOWER
$64K-$176K 64000

Typical tasks

  • Make sure products meet industry standards
  • Monitor success of processes
  • Evaluate quality of materials and products
  • Use data to improve products
  • Lead and manage quality teams
  • Develop and maintain quality management systems
  • Prepare reports on progress and issues
  • Train and mentor staff
  • Develop policies and processes
  • Stay updated on industry developments

Outlook

Quality management is becoming increasingly important as organisations adopt advanced technologies, automation and data-driven processes. In New Zealand and internationally, businesses are focusing on consistent quality, compliance, sustainability and continuous improvement. Digital monitoring systems, real-time data and artificial intelligence are helping organisations identify issues earlier and improve products, services and operational performance.

What employers and industry want in graduates

  • Strong attention to detail and quality standards
  • Leadership and team coordination skills
  • Analytical and problem-solving ability
  • Understanding of compliance and risk management
  • Ability to improve systems and processes
  • Clear communication and stakeholder management

AUT programmes

The above is a suggestion only and a starting point. You may need to meet other criteria or take additional steps to work in this career.

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This data is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahtu.govt.nz) and used under the CC BY 4.0 licence. Some of the information has been modified by AUT. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this data.