Make sure you prepare for your trip to New Zealand and your first few days in Auckland before you start your studies at AUT.
You should fly into Auckland International Airport. Make sure you arrange your travel from Auckland Airport to your accommodation before boarding your flight to Auckland.
As well as your luggage and passport, bring:
You should be able to buy anything you need here in New Zealand.
Most medication is available in New Zealand, but check with your doctor first.
Start your study in New Zealand the right way by not carrying banned biosecurity items in your luggage. New Zealand has very strict laws to protect our environment and industries from pests and diseases.
There are also prohibited customs items you can't bring into New Zealand. If you are unsure if you can bring an item, declare it when you land in New Zealand. You can be fined if you don't declare something.
To find out more visit the Biosecurity and Customs New Zealand websites.
It’s a good idea to open a bank account here. You’ll learn more about banking during Orientation.
You can change foreign currency and travellers’ cheques easily at the airport, or at banks in and around Auckland. One NZ dollar = 100 cents.
You can check exchange rates online.
If you need urgent medical help in the first few days after you arrive, ask at your accommodation where the nearest accident and medical centre is. They are usually open seven days a week.
Once you are at AUT you can use the student health centres on campus.
In a medical emergency, call 111.
The Code sets out minimum standards of advice and care that you can expect and provides a procedure that you can follow if you have concerns about the treatment you receive from us or an AUT registered agent.
Responsibility for pastoral care of international students under the Code is for the duration of enrolment.
iStudents Complaints is an independent dispute resolution scheme established by the New Zealand Government. It helps international students resolve disputes between students and their education provider.
It is important that you have raised any complaint with AUT using the Student Feedback Form before engaging iStudent.