Loan administrator

Loan administrators process applications for credit and loans through banks and other financial organisations. They may deal with mortgage, business and investment loan applications.

Also known as

Lending specialist, lending support officer, lending consultant, loan officer, loan specialist, loan consultant, lending and sales specialist

Work environment

  • Usually work regular business hours
  • Usually work in offices or banks
  • Need to be organised, accurate and communicate well

Salary information

MOST COMMON
UPPER
LOWER
$52K-$147K 52000

Typical tasks

  • Assess loan applications
  • Process and approve loans
  • Make sure loans are repaid
  • Update loan records and payment details
  • Answer questions about loans and payments
  • Work with banks and lenders on loan plans
  • Remind people about upcoming payments
  • Help fix issues with loan accounts
  • Prepare reports on loan approvals and payments

Outlook

The lending industry is continuing to digitise, with banks and financial institutions using automated systems to process, manage and monitor loans more efficiently. In New Zealand, changing regulations, customer expectations and online services are influencing how lending products are delivered. Globally, advances in financial technology are streamlining routine processes while maintaining a strong focus on accuracy, compliance and responsible lending.

What employers and industry want in graduates

  • Strong attention to detail and accuracy
  • Good organisational and time-management skills
  • Ability to manage confidential information responsibly
  • Clear written and verbal communication
  • Confidence using digital systems and databases
  • Understanding of lending processes and compliance requirements

AUT programmes

The above is a suggestion only and a starting point. You may need to meet other criteria or take additional steps to work in this career.

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This data is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahtu.govt.nz) and used under the CC BY 4.0 licence. Some of the information has been modified by AUT. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this data.