Computer network support specialist
Also known as
Work environment
- Usually work regular business hours but may work shifts
- Usually work in offices
- Need to be methodical, accurate and identify and solve problems
Salary information
Typical tasks
- Check, test and maintain digital network systems
- Fix computer network problems
- Set up security to protect computer systems
- Back up data to prevent information loss
- Analyse network safety and security risks
- Help people with computer network issues
- Install and set up computer programs
- Test computer systems
- Document network tasks and fixes
- Find and fix problems in computer programs
Outlook
Computer network support specialists play an important role as organisations rely on cloud services, cybersecurity and connected technologies. In New Zealand, businesses, schools and government agencies continue to invest in digital systems that need to be secure and reliable. Globally, trends such as remote work, automation, artificial intelligence and faster network technologies are changing how networks are managed and supported.
What employers and industry want in graduates
- Strong troubleshooting and problem-solving skills
- Understanding of networks, systems and cybersecurity
- Clear communication with technical and non-technical users
- Attention to detail and accuracy
- Ability to stay calm under pressure
- Willingness to learn new technologies and tools
AUT programmes
The above is a suggestion only and a starting point. You may need to meet other criteria or take additional steps to work in this career.
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This data is sourced from the Tertiary Education Commission through the Tahatū Career Navigator website (www.tahtu.govt.nz) and used under the CC BY 4.0 licence. Some of the information has been modified by AUT. TEC has not approved, endorsed or tested these modifications. TEC will not be held accountable for any errors within this data.