Fee refunds

If you withdraw from individual courses or your whole programme of study, the following rules apply to fees:

If you have not yet paid your fees

If you have enrolled in a programme of study but have not yet paid your fees, you will remain liable for your fees unless you withdraw before the end of the refund period outlined above.

• Email the required documents (in PDF format) to feesandenrolments@aut.ac.nz and don't forget to include your student ID number and full name in the subject line of your email
• Remember to include confirmation of your bank account details, showing account holder name and account number (like a bank statement or screenshot of account details)
• You can also submit the completed form and required documents to the Student Hub

Download the Fee Refund Form

• Refunds are paid directly into a bank account
• Refunds can take up to 14 days to appear in the nominated bank account
• Refunds to StudyLink are automatically identified by AUT - you don't necessarily need to do anything

• To change your programme of study, please contact the Student Hub and one of the advisors will update your student record and send you a revised invoice Offer of Place, which will result in an amount payable, refundable or no charge.

To transfer to another tertiary institution you need to:

• Make an application to your faculty
• State your reasons for transfer
• Supply proof of acceptance from the new institution

Any refund will be calculated on a 'pro rata' basis dependent on the length of course.

To transfer to another institution you must:

• Prove that you have satisfied the Immigration New Zealand requirements regarding your visa;
• Have a valid of offer of place from the institution you want to transfer to

If you have not yet paid your fees

If you have enrolled in a programme of study but have not yet paid your fees, you will remain liable for your fees unless you withdraw before the end of the refund period outlined above.

• Email the refund form and required documents (in PDF format) to feesandenrolments@aut.ac.nz and don't forget to include your student ID number and full name in the subject line of your email
• Ensure Refund form section 4 (if payment remitted from any NZ bank account and section 5 (if payment remitted from overseas bank account) are completed in full
• Remember to provide confirmation of your bank account details, showing account holder name and account number (like a bank statement or screenshot of account details)
• You can also submit the refund form and required documents to the Student Hub

Download International Student Refund Form

To change your programme of study you need:

• Faculty approval for both the withdrawal from one programme and acceptance into another
• If approved, the faculty will notify AUT Admissions of the change.
• AUT Adminssions will update your student record and send you a revised Offer of place, which will result in an amount payable, refundable or no charge
• You will need to apply for a new student visa

To withdraw from individual courses you must:

• Prove to AUT that you have satisfied the Immigration New Zealand requirements regarding your visa