You may be entitled to a refund if you change your programme of study, withdraw from your programme or transfer to another institution. If you haven't paid your fees yet and need to change your application to study at AUT, you still need to withdraw from your programme as you will remain liable for your fees.
The following information is a guide. To see our full fees and refunds protocol refer to the AUT Calendar section on Payment and Refund of Fees.
If you withdraw from individual papers or your whole programme of study, the following rules apply to fees:
Change of application | Refund | Admin charge | Result recorded |
Completed less than 10% of paper duration (10% equates to 2 weeks for semester papers, and 4 weeks for full-year papers) | 100% | Nil | No result recorded |
Completed between 10% and 75% of paper duration | Nil | Nil | Withdrawn result recorded |
After 75% of paper | Nil | Nil | Did not complete result recorded |
If you have not yet paid your fees
If you have enrolled in a programme of study but have not yet paid your fees, you still need to withdraw. You will remain liable for your fees unless you withdraw before the end of the refund period outlined above.
To change your programme of study you need:
The following criteria for NZQA external examinations or assessment/moderation refunds apply:
Date of course amendment request | Refund due |
Before paper commences | 100% |
After paper commences | 90% |
You will receive a full refund of your registration fee if you withdraw before the fee is forwarded, or if NZQA refunds you because you have hooked-on elsewhere.
You will receive a full refund of any registration or credit fees paid for unit standards unless that money has already been forwarded to NZQA. If you withdraw after this process has taken place, you will need to contact NZQA directly.
To transfer to another tertiary institution you need to:
Any refund will be calculated on a 'pro rata' basis dependent on the length of course. There is a charge of $50 for this service.
To transfer to another institution you must:
Date of refund request | Enrolment status | Refund due | Administration charges | Academic result |
More than 7 days before the start of the programme | Cancellation | 100% (less administration charges) | NZ$300 | No result recorded |
From 7 days prior to the start of the programme and less than 10% of the programme duration completed (10% equates to 2 weeks for semester papers, and 4 weeks for full-year papers) | Cancellation | 90% (less administration charges) | NZ$300 | No result recorded |
From 10% of the programme duration completed and up to 75% of programme duration completed | Withdrawal | Nil | Nil | Withdrawn result recorded |
After 75% of programme duration completed | Withdrawal | Nil | Nil | Did not complete result recorded |
If you have not yet paid your fees
If you have enrolled in a programme of study but have not yet paid your fees, you still need to withdraw. You will remain liable for your fees unless you withdraw before the end of the refund period outlined above.
To change your programme of study you need:
To withdraw from individual papers you must:
Date of refund request | Enrolment status | Refund due | Administration charges | Academic result |
More than 7 days before the start of the paper | Cancellation | 100% (less administration charges) | The greater of: $NZ50; or $NZ10 per paper | No result recorded |
From 7 days prior to the start of the paper and less than 10% of the paper duration completed | Cancellation | 90% (less administration charges) | The greater of: $NZ50; or $NZ10 per paper | No result recorded |
From 10% of the paper duration completed and up to 75% of paper duration completed | Withdrawal | Nil | Nil | Withdrawn result recorded |
After 75% of paper duration completed | Withdrawal | Nil | Nil | Did not complete result recorded |