Additional administration charges

You may have to pay some additional administration charges. If there is a charge it will be shown on your invoice.

Discretionary entrance fee
Replacement ID card
Dishonoured cheque reinstatement charge

Application for refund

International Student Refund – administration charge

Application for academic credit

Recognition of external formal prior learning credit
Recognition of external non-formal prior learning credit

Academic records and qualifications

Physical academic transcript (exceptional circumstances only)
$20 per copy
My eQuals transcript “unlock for life” 1
My eQuals digital qualification “unlock for life” (per qualification)
Replacement parchment (including courier charges) - NZ address
Replacement parchment (including courier charges) - overseas address
Surrender of qualification

1 This charge only applies to transcript requests to My eQuals before your first graduation. Please be aware that if you request access and opt not to pay this charge, this cannot be cancelled or removed after graduation.

Contact the Student Hub

Need help or have a question? The Student Hub is located on each campus.

Hub locations and hours