Make an appointment with a mental health specialist

You can book a free face-to-face, phone or video appointment with a member of the counselling and mental health team. Use the online form below so we can make sure that you have the appropriate booking.

Who can make an appointment?

Counselling and mental health support is free to all current AUT students based in New Zealand:

• If you're based in Auckland, you can make a face-to-face, phone or video appointment
• If you're living elsewhere in New Zealand, you can make a phone or video appointment

Unfortunately, we can't provide counselling and mental health services to students living outside New Zealand. Please use the services available in your country of residence.

How to book your appointment?

We're available Monday to Friday between 8.30am - 4.30pm.

Use one of the online forms below to book your initial appointment. This first session is a chance to talk through what you’re experiencing and work together on a plan moving forward. If ongoing counselling is recommended, you’ll be added to our follow‑up counselling waitlist and allocated to a counsellor as soon as possible.

You might find an online option sooner than visiting in person – check all our locations to see what’s available first.

Please select the preferred location to make a booking

• City Campus
• North Campus
• South Campus
• Online

_{Make sure you have your student ID number ready when you're booking your appointment.}

Session length

• Sessions are generally 50 minutes
• Most people need 3-6 sessions

You could also explore:

• 1737, need to talk? (free call or text service)
• Puāwaitanga (phone and online service)

​How much does it cost?

• Our services are free for all enrolled domestic AUT students
• For international students, the cost may be covered by your insurance provider.