Services supported by the Compulsory Student Services Fee (CSSF)

The Compulsory Student Services Fee contributes to services that make a real difference in student life a AUT.

Advocacy, representation and legal advice

AUTSA provides AUT students with independent and confidential support, advice and advocacy services, including assistance for legal matters, disciplinary action, harassment, complaints, employment and tenant rights, grade appeals, class representatives, general information, and translation of AUT rules and policies. All university-related issues are resolved where possible or escalated for action as appropriate.

Careers advice and guidance

AUT offers career counselling, employability development services and job search support to prospective and current AUT students. AUT’s career specialists provide advice and support students to make informed decisions about their career path and study programme, internship opportunities and to improve their employability. AUT also delivers the AUT Edge Award and Beyond AUT Award, which formally acknowledges students’ involvement in volunteering, leadership and employability activities.

Clubs and societies

AUTSA offers support and grants to student clubs to deliver a range of student-run social, sporting, sustainability, religious, academic and cultural clubs through which students can meet new people, participate in events, and get involved in university life.

Childcare services

AUT hosts an independently-run crèche at North Campus. The centre provides excellent facilities and services, including school holiday programmes. AUT also provides comfortable and private rooms for breastfeeding at all three main campuses.

Counselling, welfare and pastoral care

AUT has a diverse range of pastoral, welfare, mental health, counselling, and wellbeing services to facilitate our students’ integration into university life and provide on-going personal, spiritual, psychological and emotional support. The University offers specialised services to students with an impairment or disability, or who are Māori, Pacific, Chinese, international, refugees, new migrants, elite athletes, members of the Rainbow community, scholars, and postgraduate students, as well as students who present with behavioural concerns through the Student Conduct team. The members of this team are professionals with psychosocial qualifications.

The University operates a comprehensive orientation and transition programme, and an early intervention service, delivered by peer advisors, to promote the success and retention of our students. This is in addition to a programme of regular workshops and events throughout the year to support the development of wellness, positive psychology and resilience.

Employment information

AUTSA provides students with employment information and funding for Student Job Search (SJS), an employment agency targeted at finding employment for students.

Financial support and advice

AUT offers students information and advice to help manage their money, including assistance with StudyLink issues, budgeting, and banking. In addition, the University offers financial assistance for students experiencing financial hardship in the form of cash payments, vouchers for food and transport, and assistance with outstanding bills. In 2020, the financial allocation was substantially increased in response to student hardship caused by the COVID global pandemic.

Health services

The Student Medical Centres at City and North Campuses offer integrated general practice medical, nursing, and wellbeing services to support students’ overall health and wellbeing. The centres are part of the Auckland Primary Health Organisation. Routine consultations are free for domestic students who register with one of the centres as their primary health care organisation.

At North Campus, the Student Medical Centre, counselling and mental health services are delivered at NorthMed, a purpose-built integrated health clinic near the campus. For students based at South Campus, the University offers a nurse and mental health services, as well as access to funded consultations with four local medical practitioners.

Media

AUTSA supports the production and dissemination of information by students for students through Debate magazine and online media.

Sport, recreation and cultural services

AUT delivers a range of recreational and competitive sport events and activities. Each campus has a fitness centre offering quality fitness equipment as well as in-person and online group classes and personalised exercise programmes, and access to sport and exercise services.

In 2021, we opened Te Āhuru Recreation Centre on the AUT City Campus, designed to provide students with spaces to connect with friends and cultivate their interests. With a sports court, dance and exercise studios, flexible spaces for clubs, kitchen, and large spaces to gather and share food.

The University also offers a wide range of cultural events and diversity-related activities to promote diversity and inclusion, as well as to support student engagement.

AUTSA complements AUT’s services with the delivery of a student-led recreational programme of events, including AUTSA O-week to welcome and celebrate new students at the beginning of Semesters 1 and 2, as well as spirituality and social sport activities.