Banking services representative

Banking services representative

Banking services representatives assist new or existing customers of a bank. They provide information about banking services and lending rates.

Also known as

Banking customer service consultant, customer service banker, bank worker

AUT programmes

Work environment

  • Usually work regular business hours
  • Usually work in banks
  • Need to be methodical, accurate and communicate well

Typical tasks

  • Execute sales or other financial transactions
  • Compile data or documentation
  • Enter information into databases or software programs
  • Type documents
  • Collect deposits, payments or fees
  • Explain regulations, policies, or procedures
  • Discuss goods or services information with customers or patrons
  • Obtain personal or financial information about customers or applicants
  • Interview employees, customers, or others to collect information
  • Refer customers to appropriate personnel

Salary information

$59K-$131K
LowerMost commonUpper
$59K$73K-$107K$131K

Tips from AUT graduates

Outlook

What employers and industry want in graduates

Further study options