Banking assistant

Also known as

Personal banker, customer service banker, bank teller

AUT programmes

• Diploma in Business

Work environment

• Usually work regular business hours but may work weekends
• Usually work in offices or contact centres
• Need to be organised, methodical and communicate well

Typical tasks

• Calculate financial data
• Verify accuracy of financial or transactional data
• Collect deposits, payments or fees
• Execute sales or other financial transactions
• Prepare cash for deposit or disbursement
• Enter information into databases or software programs
• Respond to customer problems or complaints
• Answer telephones to direct calls or provide information
• Answer customer questions about goods or services
• Order materials, supplies, or equipment

Salary information

Tips from AUT graduates

Outlook

What employers and industry want in graduates

Further study options

• Bachelor of Business