Canvas communication
The communication tools in Canvas enable you to easily communicate with your lecturer and classmates while you're studying at AUT.
The following video provides an overview of the communication options available within Canvas at AUT.
Send a message with the Canvas inbox
The Canvas inbox allows you to easily communicate with other users. Refer to your course's expectations for communication protocols when sending messages within Canvas.
- Click on 'Inbox' from the global navigation menu
- Then, click on the 'Compose a New Message' icon
- Select the course from the dropdown menu
- Type the name of another user or choose from the list
- Add a subject and message, then click the 'Send' button
Useful links
Video and image owned by Instructure, Inc. Reprinted with permission under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International License.
Getting help using Canvas
If you need help using Canvas, you can chat directly with Canvas Support through a 24/7 live chat. You’ll find this in the left-hand menu under ‘Help’ in Canvas.
Technical issues
If you have a technical issue with Canvas, log it with the ICT Service Desk.
- Phone: 0800 288 428
- Contact us online: http://ithelp.aut.ac.nz
Questions about your course
- For issues or questions relating to your course, contact your lecturer
- For enrolment issues, contact the programme administrator or faculty office