Topping up your print and internet account

As an AUT student you can top up your print and internet account via the AUT App and online.

Printing and copying costs for AUT students are low, so consider topping up in small amounts, like $2 or $5, especially if you're in your last semester.

Topping up online via your AUT Wallet

  • You can top up online by:
    • Using the AUT App
    • Logging into My AUT

To top you need to:

  1. Deposit money into your AUT Wallet
  2. Transfer it to your internet or print account

AUT Wallet: pay for services and top up your balance

Step by step information for topping up your AUT Wallet

If you need more details on topping up your AUT Wallet, you can find more info on the link below. You will need your AUT student ID and login to view this.

Detailed steps for topping up

​​​​​​Requesting a refund

If you're leaving AUT, you can request a refund by emailing for any money which you personally have topped up – you can’t be reimbursed for funds which AUT has provided (for example a printing allowance as part of your enrolment at AUT).

Contact ICT Service Desk

Phone: 0800 288 428

  • Monday to Friday: 8am to 10pm
  • Saturday and Sunday: 10am to 6pm

Hours may vary during semester break and Summer School.


ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AL125
South Campus: MA2

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT