Topping up your print and internet account

As an AUT student you can top up your print and internet account via the AUT App and online.

Printing and copying costs for AUT students are low, so consider topping up in small amounts, like $2 or $5, especially if you're in your last semester.

Topping up online via your AUT Wallet

  • You can top up online by:
    • Using the AUT App
    • Logging into My AUT

To top you need to:

  1. Deposit money into your AUT Wallet
  2. Transfer it to your internet or print account

AUT Wallet: pay for services and top up your balance

Step by step information for topping up your AUT Wallet

If you need more details on topping up your AUT Wallet, you can find more info on the link below. You will need your AUT student ID and login to view this.

Detailed steps for topping up

​​​​​​Requesting a refund

If you're leaving AUT, you can request a refund by emailing walletrefund@aut.ac.nz for any money which you personally have topped up – you can’t be reimbursed for funds which AUT has provided (for example a printing allowance as part of your enrolment at AUT).

Contact ICT Service Desk

Phone: 0800 288 428

City

Tech Central Zone A

  • Monday to Friday: 8am-4pm
  • Weekends: closed
  • Mon 22 Dec–Tue 6 Jan: closed
  • Regular hours resume Mon 23 Feb

Tech Central Zone B: same hours as the City Campus library

North & South

Tech Central in AS building and MA building: same hours as the North Campus Library and South Campus Library

Locations

ICT Service Desk staff are at Tech Central on each campus:

City Campus: WA4
North Campus: AS115
South Campus: MA2

Log a job

As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.

Log a job with ICT