Topping up your print and internet account
As an AUT student you can top up your print and internet account via the AUT App and online.
Printing and copying costs for AUT students are low, so consider topping up in small amounts, like $2 or $5, especially if you're in your last semester.
Topping up online via your AUT Wallet
- You can top up online by:
- Using the AUT App
- Logging into My AUT
To top you need to:
- Deposit money into your AUT Wallet
- Transfer it to your internet or print account
AUT Wallet: pay for services and top up your balance
Step by step information for topping up your AUT Wallet
If you need more details on topping up your AUT Wallet, you can find more info on the link below. You will need your AUT student ID and login to view this.
Requesting a refund
If you're leaving AUT, you can request a refund by emailing walletrefund@aut.ac.nz for any money which you personally have topped up – you can’t be reimbursed for funds which AUT has provided (for example a printing allowance as part of your enrolment at AUT).
Contact ICT Service Desk
Phone: 0800 288 428
Summer period: Fri 6 Nov – Sun 21 Feb
City Campus | Zone A
- Mon–Fri: 8am–4pm
- Sat & Sun: CLOSED
City Campus | Zone B
- Mon–Fri: 8am–7pm
- Sat: 10am–6pm
- Sun: CLOSED
North & South | Tech Central | AS building and MA building
- Mon to Fri: 8am–4pm
- Sat: 10am –6pm
- Sun: CLOSED
Note: Tech Central at North Campus AS building will be closed from 13 Jan as it relocates to AL building. Tech Central in AL will open 15 Feb.
Tech Central – All campuses
End of year: 22 Dec–5 Jan
- Sat 19 Dec – Tue 5 Jan: CLOSED
- Mon 1 Feb (Auckland Anniversary): CLOSED
- Mon 8 Feb (Waitangi day): CLOSED
Log a job
As an AUT student, you can search our IT knowledgebase articles for answers, or log your request or incident via the web. You can also view your existing jobs via this tool. Use your network login and password.