Medical and travel insurance

As an international student at AUT, you must have appropriate medical and travel insurance to meet the requirements of your visa. Your insurance must cover your time studying in, and travelling to and from New Zealand.

Studentsafe-University plan: AUT’s preferred insurance provider

AUT has appointed insurance brokers Marsh Limited to manage our Studentsafe-University insurance plan, which is insured by Allianz. Marsh Limited specialises in designing and managing appropriate travel and medical insurance for international students.

Marsh services include:
  • A help desk for insurance enquiries - call 0800 486 004
  • Help when you feel your claim has been treated unfairly, or you have a complex claim to make and are not sure how to go about it

What the Studentsafe-University plan includes

  • Free health care from doctors, nurses and counselling staff at on-campus clinics for matters coming under the scope of the insurance
  • No application forms if you are only applying for yourself - the premium will simply be added to your tuition fees
  • Students are automatically insured for up to 31 days prior to the course start date (including insurance for travel from the home country)

How much it costs

The annual premium for 2020 is:

  • Student insurance: NZD $620.00 (for 2 semesters)
  • Family insurance: NZD $1550.00 (which includes student, spouse and dependent children)
  • Family insurance: Couple rate: NZD $1240.00 (which includes student and spouse)

Arranging family cover

If you are arriving in New Zealand with family, you should strongly consider obtaining Studentsafe family cover. If you don't cover your family, all medical expenses, including hospital treatment will be at your own cost - one night in hospital can cost over NZD $1,000! All school age children will be required to have insurance cover to be enrolled in a New Zealand school.

Family Member Application Form

Studentsafe-University website

How to be reimbursed for expenses on an insurance claim

You can fill in a claim form online.

You will need the following information to support your claim:

  • Student ID
  • Bank account number
  • Any supporting documentation

If you have any queries or concerns or need help in submitting your claim, contact Allianz Partners on 0800 486 004 or 09 488 4638.

Make a claim online (InsurancesafeNZ website)

Other approved medical and travel insurance providers

  • InterGlobal – StudentCare Plan (NZ)
  • Uni-Care Ltd (NZ) – NZ Student Plan
  • Southern Cross International Student Travel Insurance - Type: Individual
  • OrbitProtect – Prime Plan
  • U.M. Association Limited (UK)
  • AON Protect (UK)
  • Swedish State (Sweden) – Student UT Plan
  • Europeiske Norway
  • Europeiske Reiseforsikring
  • EUROPAEISCHE Reiseversicherungs AG
  • Gouda Travel Insurance (Sweden)
  • Gouda Reseforskring (CSN Insurance for Study Abroad)
  • Gouda Reseforskring / Gouda Travel Insurance (Norway/Denmark/Sweden)
  • ACE Europe
  • Gjensidige Travel Insurance (Norway)
  • ANSA (AIG) Student Insurance (Norway)
  • IHI (Bupa) Study Abroad Insurance (Denmark)
  • RUNA – (Denmark)
  • ETU Forskring (Denmark)
  • TRYG (Denmark)
  • SafeAway (Denmark)

Arranging insurance through our other approved insurance providers

If you purchase an alternative insurance policy from a provider on the approved list:
  • Make sure the insurance cover is for the length of your student visa
  • Your insurance must cover your time studying in, and travelling to and from New Zealand
  • You need to provide proof of your purchase by email to no later than the Friday before you start your study at AUT; or
  • Present your insurance certificate to an AUT Student Hub no later than the Friday before you start your study at AUT

After you start your study at AUT, alternative policies will not be accepted and the cost of the preferred AUT insurance policy will be invoiced to you.

Returning students also need to provide their renewed own approved insurance, either prior to expiry of their previous own insurance or no later than the Friday before starting their study.