PVC Research, Enterprise and International
Consumer experiences, consumer behaviour in hospitality and tourism, development of life-long learning at work, design of frameworks for continuing professional development, measurement and modelling of customer satisfaction in tourism.
Coastal and marine tourism, ecotourism, interpretation and education, wildlife tourism, sustainable tourism, mountain tourism, transport, aviation, gay tourism.
Tourism & sustainable economic development, community tourism, tourism strategy, labour markets and work, productivity, ICT, island tourism, tourism and poverty alleviation, urban tourism.
Professor of Tourism and Hospitality
Accessible tourism, social justice and advocacy through hospitality, stakeholders and sustainable tourism development, heritage, cultural and indigenous tourism; critical and qualitative methods.
Local food systems, culinary tourism, tourism and gastronomy, agriculture – tourism linkages, community-based tourism, tourism as a tool for development, South Pacific cuisines, quantitative, qualitative (participatory methods) and mixed methods.
Hospitality marketing, organisational behaviour, service management, strategic human resource management, quantitative research methods.
Event studies and event management, sustainable leadership, sustainability; critical theory, constructionism, phenomenology, qualitative methodologies, conceptual research, visual methods.
Critical theory in tourism and hospitality, families and children in tourism, sociality in tourism and hospitality, tourist behaviour and experiences, visitor interpretation, qualitative methodologies.
Emerging tourism markets, entrepreneurship, environmental management systems, service quality management, sustainable tourism, SMEs and tourism operation; qualitative and quantitative methods.
Gender, ethnicity, age, career privilege and penalty, hospitality career construct, vocational education and employability, sustainable hospitality workforce; Intersectionality, critical approaches, memory-work.
Adventure tourism and leisure, tourism in mountain and marine environments, policy co-creation in events/tourism, event impacts and legacies, IT in cultural mapping/community development.
Hospitality, culture, kiwiana, language, New Zealand, profile, food anthropology, gastronomy.
Research officer, NZTRI
Tourist behaviour, Chinese outbound tourism, social media marketing, tourist satisfaction, quantitative and qualitative methods.
Employment relations, exit interview, hospitality, human resource management, labour markets, labour turnover, media representation of hospitality workers and work, restaurant reviews, discourse analysis.
Senior Research Fellow, NZTRI
Tourism SME networks and collaboration, community informatics and tourism, tourism and technology, ICT and the travel industry, tourism and socio-economic development, governance and local coordination of the tourism industry.
Event travel career, festival and event tourism, serious leisure, social worlds, festival and event management/studies, Edinburgh Festival Fringe, arts-informed life history, creative research approach.
Management decision making, leadership, phronēsis, service management, wisdom; qualitative methods.
Food & Beverage, hospitality education, HRM, luxury accommodation; qualitative methods.
Menu engineering, benchmarking, menu analysis, qualitative methods.
Maori and indigenous tourism; qualitative methods.
Urban Tourism; Urban Regeneration; Placemaking; Organisational Ecology in Environmental Uncertainties; Risk & Resilience, Tourism Crisis and Recovery; Business Continuity Management; Entrepreneurial Resilience; Event Portfolio Management.