Dean, Faculty of Culture and Society
Consumer experiences, consumer behaviour in hospitality and tourism, development of life-long learning at work, design of frameworks for continuing professional development, measurement and modelling of customer satisfaction in tourism.
Michael Lück Coastal and marine tourism, ecotourism, interpretation and education, wildlife tourism, sustainable tourism, mountain tourism, transport, aviation, gay tourism.
Sustainable tourism, tourism and information technology, community economic development, regional development, economic impact assessment, small island states, urban tourism, tourism and food, tourism strategy development, tourism planning and decision support systems.
Professor of Tourism and Hospitality
Critical approaches to tourism and hospitality studies, accessible tourism, social justice, ethics and advocacy, health benefits of travel, sustainable tourism, community hospitality, indigenous tourism.
Local food systems, culinary tourism, tourism and gastronomy, agriculture – tourism linkages, community-based tourism, tourism as a tool for development, South Pacific cuisines, quantitative, qualitative (participatory methods) and mixed methods.
Ethnography, festivalisation, community empowerment, cultural events, quality of life, social sustainability cultural representation of diasporic communities, event management theory and event production practices.
Asian tourism, China tourism, urban tourism, tourist behaviour, sustainable tourism, heritage tourism, tourism, geography, mega-events, tourism distribution systems and grounded theory.
Hospitality marketing, organisational behaviour, service management, strategic human resource management, quantitative research methods.
Chinese outbound tourism market and tourism education, customer expectation and satisfaction, service quality management, SMEs and tourism management, sustainable tourism management, quantitative and qualitative methods.
Festivalisation, cultural representation and diaspora (esp. Pacific), food and music (at) events, events and individual/collective identities, event management, social/cultural and political impacts of events, event policy, qualitative and ethnographic methodologies.
Hospitality careers, critical management studies, intersectional approaches, age, gender, ethnicity and class as performance, feminist methods, mixed methods, memory-work.
Marketing and tourism, event legacies, network social responsibility and sustainable development, sport and adventure recreation, mountain and coastal leisure value, indigenous protected areas and wilderness, e-tourism, mobile web and augmented reality.
Hospitality, culture, kiwiana, language, New Zealand, profile, food anthropology, gastronomy.
Visitor management, crowding, carrying capacity, urban tourism, structural equation modelling, tourist satisfaction, destination loyalty, marketing conversion, market segmentation, economic impact analysis.
Philosophical and theoretical inquiry into events, tourism and hospitality, social constructionist approaches, worldmaking, postdisciplinarity, hermeneutic phenomenology, sustainability and sustainable leadership.
Ageism, diversity, ethical issues, expressive labour, hospitality, new age tourism, organic food, philosophy and history of hospitality, sexual harassment, sustainability, quantitative and qualitative methods.
Critical theory in tourism and hospitality, families and children in tourism, sociality in tourism and hospitality, tourist behaviour and experiences, visitor interpretation, qualitative methodologies.
Research officer, NZTRI
Tourist behaviour, Chinese outbound tourism, social media marketing, tourist satisfaction, quantitative and qualitative methods.
Employment relations, exit interview, hospitality, human resource management, labour markets, labour turnover, media representation of hospitality workers and work, restaurant reviews, discourse analysis.
Senior Research Fellow, NZTRI
Tourism SME networks and collaboration, community informatics and tourism, tourism and technology, ICT and the travel industry, tourism and socio-economic development, governance and local coordination of the tourism industry.
Event travel career, festival and event tourism, serious leisure, social worlds, festival and event management/studies, Edinburgh Festival Fringe, arts-informed life history, creative research approach.