Research in business information systems

Underpinned by the theme of social impact, research in AUT Business School's Business Information Systems department focuses on information systems and supply chain management, generating knowledge that is academically rigorous and relevant to the community.

Our research

An organisational level perspective on information security knowledge sharing establishment

By Farkhondeh Hassandoust, Maduka Subasinghage and Allen C. Johnston (University of Alabama, USA)

This study develops and tests a theoretical model to investigate the antecedents and consequences of the establishment of information security knowledge sharing practices in organisations.

Connectivity as a saviour or devil? – Technology use during a pandemic

By Lena Waizenegger, Taino Bendz (Phone Free Day), Brad McKenna (University of East Anglia, UK) and Wenjie Cai (University of Greenwich, UK)

This research examines how knowledge workers leverage technologies during the enforced working-from-home period and the effects on team collaboration, wellbeing and work-life balance.

Conversational agents on the rise!? – From tool to employee status

By Lena Waizenegger, Isabella Seeber (University of Innsbruck, Austria), Arlene Ugale, Gregory Dawson (Arizona State University, USA), Kevin Desouza (Queensland University of Technology, Australia) and Helena Cooper-Thomas

This project explores the impact of the implementation of conversational agents on the human workforce and customer experience.

Environmental management infrastructures

By Bill Doolin and Indrit Troshani (University of Adelaide, Australia)

This research analyses the emergence and institutionalisation of an environmental information system.

Indigenous IT professionals and cultural re-presentation

By Antonio Díaz Andrade, Angsana A. Techatassanasoontorn, Harminder Singh and Nimbus Staniland

This research examines how Māori IT professionals enact their cultural practices in digital artefact development and how indigenous cultures are re-presented through digital artefacts.

Influence of individuals’ cognition styles on information security behaviour

By Farkhondeh Hassandoust, Angsana A. Techatassanasoontorn and Harminder Singh

This research examines the impact of information security awareness and training programme on users’ cognitive processes and practices in relation to information security.

Interdependencies in modularised software development projects

By Maduka Subasinghage, Darshana Sedera (Southern Cross University, Australia) and Shirish Srivastava (HEC Paris, France)

This study explores the control mechanisms for managing interdependencies between modules of software development projects.

Knowledge capabilities in supply chain networks

By Maduka Subasinghage, Gustavo Guzman (Griffith University, Australia) and Robert Ogulin (University of the Sunshine Coast, Australia)

This study explores requisite knowledge capabilities for different types of supply chain networks such as efficient supply chains, collaborative supply chains and agile supply chains.

Landscapes and conflict over oil and gas development

By Bill Doolin and Brian Bloomfield (Lancaster University, UK)

This research project explores environmental governance, landscapes and controversy in oil and gas extraction in New Zealand.

Robotic Process Automation (RPA) Implementation

By Lena Waizenegger and Angsana A. Techatassanasoontorn

This research examines the RPA implementation process and the impact of RPA on the work processes and practices of the human workforce in a financial company.

  • AbuJarour, S., Wiesche, M., Díaz Andrade, A., Fedorowicz, J., Krasnova, H., Olbrich, S., Tan, C. W., Urquhart, C. & Venkatesh, V. (2019). ICT-enabled refugee integration: A research agenda. Communications of the Association for Information Systems, 44(6), 874-891.
  • Baker, J. & Singh, H. (2019). The roots of misalignment: Insights on strategy implementation from a system dynamics perspective. Journal of Strategic Information Systems, 28(4).
  • Bloomfield, B. P. & Doolin, B. (2017) Landfarming: A contested space for the management of waste from oil and gas extraction. Environment and Planning A, 49(11), 2457-2476.
  • Cai, W., McKenna, B. & Waizenegger, L. (2020). Turning it off: Emotions in digital-free travel. Journal of Travel Research59(5).
  • Díaz Andrade, A. & Doolin, B. (2019) Temporal enactment of resettled refugees’ ICT‐mediated information practices. Information Systems Journal, 29(1), 145-174.
  • Ogulin, R., Guzman, G. & Nuwangi, S. M. (2020). Knowledge capabilities in supply chain networks: A taxonomy. Journal of Knowledge Management, 24(3), 655-674.
  • Richter, S., Waizenegger, L., Steinhueser, M. & Richter, A. (2019). Knowledge management in the dark: The role of shadow IT in practices in manufacturing. International Journal of Knowledge Management15(2), 1-19.
  • Seeber, I., Waizenegger, L., Seidel, S., Morana, S., Benbasat, I. & Lowry, P. B. (2020). Collaborating with technology-based autonomous agents: Issues and research opportunities. Internet Research30(1), 1-18.
  • Shethia, S. & Techatassanasoontorn, A. A. (2019). Experiences of people with visual impairments in accessing online information and services: A systematic literature review. Pacific Asia Journal of the Association for Information Systems, 11(2), 39-66.
  • Singh, H., Díaz Andrade, A., & Techatassanasoontorn, A. A. (2018). The practice of ICT-enabled development. Information Technology for Development24(1), 37-62.
  • Vaidya, R. (2019). Corruption, re-corruption and what transpires in between: The case of a government officer in India. Journal of Business Ethics, 156(3), 605-620.
  • Venkatesh, V. G., Kang, K., Wang, B., Zhong, R. Y. & Zhang, A. (2020). System architecture for blockchain based transparency of supply chain social sustainability. Robotics and Computer-Integrated Manufacturing63.
  • Wanchai, P., Díaz Andrade, A. and Techatassanasoontorn, A.A. (2019). IT adaptation patterns to enterprise-wide systems. Communications of the Association for Information Systems, 45, 226-250.
  • Wang, B., Kang, Y., Childerhouse, P. & Huo, B. (2018). Service supply chain integration: The role of interpersonal relationships. Industrial Management and Data Systems118(4), 828-849.
  • Wang, B., Kang, Y., Childerhouse, P. & Huo, B. (2018). Interpersonal and inter-organizational relationship drivers of supply chain integration. Industrial Management and Data Systems118(6), 1170-1191.
  • Wimble, M., Singh, H. & Phillips, B. (2018). Understanding cross-level interactions of firm-level information technology and industry environment: A multilevel model of business value. Information Resources Management Journal31(1).
  • Zhang, J., Hassandoust, F. & Williams, J. (2020). Online customer trust in the context of the General Data Protection Regulation (GDPR). Pacific Asia Journal of the Association for Information Systems12(1).

Research centres and groups

The Business Information Systems department has a strong association with the New Zealand Work Research Institute. They collaborated to produce the World Internet Project - New Zealand 2017, which was jointly sponsored by InternetNZ, the Ministry of Business, Innovation and Employment, and Auckland Council.

World Internet Project report 2017

International collaborations and engagement

Staff in the Business Information Systems department occupy editorial roles in the Information Systems Journal and the Electronic Journal of Information Systems in Development Countries and actively participate in internationally recognised conferences.

Staff in the Business Information Systems department contribute in different roles in academic, professional and non-for-profit organisations, including the Association for Information Systems, Project Management Institute, ISACA and Digital Inclusion Alliance Aotearoa, among others.

Contact us

Professor Bill Doolin (Head of Department)
Phone: +64 9 921 9999 ext 5807

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