Research in business information systems

Underpinned by the theme of social impact, research in AUT Business School's Business Information Systems department focuses on information systems and supply chain management, generating knowledge that is academically rigorous and relevant to the community.

Our research

An organisational level perspective on information security knowledge sharing establishment

By Farkhondeh Hassandoust, Maduka Subasinghage and Allen C. Johnston (University of Alabama, USA)

This study develops and tests a theoretical model to investigate the antecedents and consequences of the establishment of information security knowledge sharing practices in organisations.

Connectivity as a saviour or devil? – Technology use during a pandemic

By Lena Waizenegger, Taino Bendz (Phone Free Day), Brad McKenna (University of East Anglia, UK) and Wenjie Cai (University of Greenwich, UK)

This research examines how knowledge workers leverage technologies during the enforced working-from-home period and the effects on team collaboration, wellbeing and work-life balance.

Conversational agents on the rise!? – From tool to employee status

By Lena Waizenegger, Isabella Seeber (University of Innsbruck, Austria), Arlene Ugale, Gregory Dawson (Arizona State University, USA), Kevin Desouza (Queensland University of Technology, Australia) and Helena Cooper-Thomas

This project explores the impact of the implementation of conversational agents on the human workforce and customer experience.

Environmental management infrastructures

By Bill Doolin and Indrit Troshani (University of Adelaide, Australia)

This research analyses the emergence and institutionalisation of an environmental information system.

Indigenous IT professionals and cultural re-presentation

By Antonio Díaz Andrade, Angsana A. Techatassanasoontorn, Harminder Singh and Nimbus Staniland

This research examines how Māori IT professionals enact their cultural practices in digital artefact development and how indigenous cultures are re-presented through digital artefacts.

Influence of individuals’ cognition styles on information security behaviour

By Farkhondeh Hassandoust, Angsana A. Techatassanasoontorn and Harminder Singh

This research examines the impact of information security awareness and training programme on users’ cognitive processes and practices in relation to information security.

Interdependencies in modularised software development projects

By Maduka Subasinghage, Darshana Sedera (Southern Cross University, Australia) and Shirish Srivastava (HEC Paris, France)

This study explores the control mechanisms for managing interdependencies between modules of software development projects.

Knowledge capabilities in supply chain networks

By Maduka Subasinghage, Gustavo Guzman (Griffith University, Australia) and Robert Ogulin (University of the Sunshine Coast, Australia)

This study explores requisite knowledge capabilities for different types of supply chain networks such as efficient supply chains, collaborative supply chains and agile supply chains.

Landscapes and conflict over oil and gas development

By Bill Doolin and Brian Bloomfield (Lancaster University, UK)

This research project explores environmental governance, landscapes and controversy in oil and gas extraction in New Zealand.

Robotic Process Automation (RPA) Implementation

By Lena Waizenegger and Angsana A. Techatassanasoontorn

This research examines the RPA implementation process and the impact of RPA on the work processes and practices of the human workforce in a financial company.

  • Alkalha Z, Reid I, Dehe B (2019) The role of absorptive capacity within supply chain quality integration. Supply Chain Management 24(6): 805-820. DOI: 10.1108/SCM-10-2018-0375
  • Baker, J. & Singh, H. (2019). The roots of misalignment: Insights on strategy implementation from a system dynamics perspective. Journal of Strategic Information Systems, 28(4).
  • Breen L, Hannibal C, Huatuco LH, Dehe B, Xie Y (2020) Service improvement in public sector operations – A European comparative analysis. European Management Journal 38(3): 489-491. DOI: 10.1016/J.EMJ.2020.05.002
  • Cai, W., McKenna, B. & Waizenegger, L. (2020). Turning it off: Emotions in digital-free travel. Journal of Travel Research59(5).
  • Díaz Andrade, A. & Doolin, B. (2019) Temporal enactment of resettled refugees’ ICT‐mediated information practices. Information Systems Journal, 29(1), 145-174.
  • Diaz Andrade A, Techatassanasoontorn A (2021) Digital enforcement: Rethinking the pursuit of a digitally-enabled society. Information Systems Journal 31(1): 184-197. DOI: 10.1111/ISJ.12306
  • Díaz Andrade A, Techatassanasoontorn AA, Singh H, Staniland N (2021) Indigenous cultural re‐presentation and re‐affirmation: The case of Māori IT professionals. Information Systems Journal, 31(6): 803-837. DOI: 10.1111/ISJ.12331
  • Hassandoust F, Akhlaghpour S, Johnston AC (2021) Individuals’ privacy concerns and adoption of contact tracing mobile applications in a pandemic: A situational privacy calculus perspective Journal of the American Medical Informatics Association 28(3): 463-471. DOI: 10.1093/JAMIA/OCAA240
  • Hassandoust F, Subasinghage M, Johnston AC (2022) A neo-Institutional perspective on the establishment of information security knowledge sharing practices. Information and Management 59(1). DOI: 10.1016/J.IM.2021.103574
  • Hassandoust F, Techatassanasoontorn AA (2021) Antecedents of IS infusion behaviours: An integrated IT identity and empowerment perspective. Behaviour & Information Technology. DOI: 10.1080/0144929X.2021.1928287
  • Karimikia H, Singh H, Joseph D (2021) Negative outcomes of ICT use at work: Meta-analytic evidence and the role of job autonomy. Internet Research 31(1):159-190. DOI: 10.1108/INTR-09-2019-0385
  • Mirzaei M, Mabin VJ (2018) A review of the scholarly literature on CCPM: a focus on underpinning assumptions. International Journal of Project Organisation and Management 10(3): 242-267. DOI: 10.1504/IJPOM.2018.093986
  • Nguyen TH, Waizenegger L, Techatassanasoontorn AA (2021) “Don’t neglect the user!” – Identifying types of human-chatbot interactions and their associated characteristics. Information Systems Frontiers. DOI: 10.1007/S10796-021-10212-X
  • Safari N, Díaz Andrade A, Techatassanasoontorn AA (2022) Visibility of knowledge in social media: Conceptualization and instrument development. Information and Management 59(6). DOI: 10.1016/J.IM.2022.103676
  • Subasinghage M, Sedera D, Srivastava SC (2021) Governing intra-project modular interdependencies in ISD projects: A control theory perspective. Communications of the Association for Information Systems 49: 156-193. DOI: 10.17705/1CAIS.04907
  • Tang W, Du S, Hu L, Wang B, Zhu Y (2022) The effects of leadership in Clean Development Mechanism low-carbon operations. Transportation Research Part E: Logistics and Transportation Review 158. DOI: 10.1016/J.TRE.2021.102575
  • Vaidya, R. (2019). Corruption, re-corruption and what transpires in between: The case of a government officer in India. Journal of Business Ethics, 156(3), 605-620.
  • Vaidya R, Myers MD (2021) Symbolic practices and power asymmetries in ICT4D projects: The case of an Indian Agricultural Marketing Board. Journal of Information Technology 36(1): 2-15. DOI: 10.1177/0268396220964813
  • Venkatesh, V. G., Kang, K., Wang, B., Zhong, R. Y. & Zhang, A. (2020). System architecture for blockchain based transparency of supply chain social sustainability. Robotics and Computer-Integrated Manufacturing63
  • Waizenegger L, McKenna B, Cai W, Bendz T (2020) An affordance perspective of team collaboration and enforced working from home during COVID-19. European Journal of Information Systems 29(4): 429-442. DOI: 10.1080/0960085X.2020.1800417
  • Wang B, Lin Z, Wang M, Wang F, Xiangli P, Li Z (2022) Applying blockchain technology to ensure compliance with sustainability standards in the PPE multi-tier supply chain. International Journal of Production Research. DOI: 10.1080/00207543.2022.2025944
  • Wang B, Farooque M, Zhong RY, Zhang A, Liu Y (2021) Internet of Things (IoT)-Enabled accountability in source separation of household waste for a circular economy in China. Journal of Cleaner Production 300. DOI: 10.1016/J.JCLEPRO.2021.126773

Research centres and groups

The Business Information Systems department has a strong association with the New Zealand Work Research Institute. They collaborated to produce the World Internet Project - New Zealand 2017, which was jointly sponsored by InternetNZ, the Ministry of Business, Innovation and Employment, and Auckland Council.

World Internet Project report 2017

International collaborations and engagement

Staff in the Business Information Systems department occupy editorial roles in the Information Systems Journal and the Electronic Journal of Information Systems in Development Countries and actively participate in internationally recognised conferences.

Staff in the Business Information Systems department contribute in different roles in academic, professional and non-for-profit organisations, including the Association for Information Systems, Project Management Institute, ISACA and Digital Inclusion Alliance Aotearoa, among others.

Contact us

Professor Bill Doolin (Head of Department)
Phone: +64 9 921 9999 ext 5807

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