Dr Roy Smollan

profile image

Senior Research Lecturer

Email: roy.smollan@aut.ac.nz

ORCID: ORCID logo https://orcid.org/0000-0003-3392-7892

Links to relevant web pages:

Academic appointments:

  • Senior lecturer, Auckland University of Technology (1994 - ongoing)

Qualifications:

  • PhD, Massey University
  • MA in Education, University of California, Santa Barbara
  • MA in Communication, Fairfield University
  • Higher Education Diploma, University of South Africa
  • Bachelor of Commerce, University of the Witwatersrand

Research interests:

• Organisational change
• Organisational culture
• Stress and wellbeing
• Emotions at work
• Office space
• Refugees at work
• Social enterprise

Teaching summary:

• Organisational change
• Organisational behaviour
• Stress and resilience at work
• Leadership
• Management and organisation

Student research supervision

  • Qualitative investigation of the role of interim ministry, AUT (2011 - 2012)

Research outputs:

Books

  • Smollan, R., Sisley, R., & Le Fevre, M. (2000). Applied Management: New Zealand Case Studies. Palmerston North: Dunmore Press.

Journal articles

  • Smollan, R., & Morrison, R. (2019). Office design and organizational change. Journal of Organizational Change Management. doi:10.1108/JOCM-03-2018-0076

  • Pratt, T. J., Smollan, R. K., & Pio, E. (2019). Transitional leadership to resolve conflict, facilitate change and restore wellbeing. International Journal of Organizational Analysis. doi:10.1108/IJOA-05-2018-1419

  • Smollan, R., & Morrison, R. (2019). Supporting others through stressful organizational change. The Journal of Applied Behavioral Science. doi:10.1177/0021886319832518

  • Smollan, R., & PIo, E. (2018). Organisational change, identity and coping with stress. New Zealand Journal of Employment Relations, 43(1). Retrieved from https://www.nzjournal.org/

  • Smollan, R. K. (2017). Learning to cope with stressful organisational change. International Journal of Work Organisation and Emotion, 8(2). doi:10.1504/IJWOE.2017.10007614

  • Smollan, R. K. (2017). Supporting staff through stressful organizational change. Human Resource Development International, 20(4). doi:10.1080/13678868.2017.1288028

  • Smollan, R. K. (2016). The personal costs of organizational change: A qualitative study. Public Performance and Management Review, 39(1). doi:10.1080/15309576.2016.1071174

  • Smollan, R. K. (2015). Causes of stress before, during and after organizational change: A qualitative study. Journal of Organizational Change Management, 28(2). doi:10.1108/JOCM-03-2014-0055

  • Giaever, F., & Smollan, R. K. (2015). Evolving emotional experiences following organizational change: A longitudinal qualitative study. Qualitative Research in Organizations and Management, 10(2). doi:10.1108/QROM-11-2013-1185

  • Smollan, R. K. (2014). Control and the emotional rollercoaster of organizational
    change. International Journal of Organizational Analysis, 22(3). doi:10.1108/IJOA-08-2012-0609

  • Smollan, R. K. (2014). The emotional dimensions of metaphors of change. Journal of Managerial Psychology, 29(7). doi:10.1108/JMP-04-2012-0107

  • Smollan, R. K. (2013). Trust in change managers: The role of affect. Journal of Organizational Change Management, 26(4). doi:10.1108/JOCM-May-2012-0070

  • Sisley, R. C., & Smollan, R. K. (2012). Emotional labour and self-determination: A continuum of extrinsic and intrinsic causes of emotional expression and control. New Zealand Journal of Employment Relations, 37(2). Retrieved from https://www.nzjournal.org/

  • Smollan, R. K. (2011). The multi-dimensional nature of resistance to change. Journal of Management and Organization, 17(6). Retrieved from http://jmo.e-contentmanagement.com/

  • Smollan, R. K., & Parry, K. W. (2011). Follower perceptions of the emotional intelligence of change leaders: A qualitative study. Leadership, 7(4). doi:10.1177/1742715011416890

  • Smollan, R. K. (2011). Engaging with resistance to change. University of Auckland Business Review, 13(1).

  • Smollan, R. K., Sayers, J. G., & Matheny, J. A. (2010). Emotional responses to the speed, frequency and timing of organisational Change. Time and Society, 19(1).

  • Smollan, R. K., & Sayers, J. G. (2009). Organizational culture, organizational change and emotions: A qualitative study. Journal of Change Management, 9(4).

  • Smollan, R. K. (2006). Running hot and cold: How acceptable is emotional expression at work?. International Journal of Work, Organisation and Emotion, 1(3).

  • Smollan, R. K. (2006). Minds, hearts and deeds: Cognitive, affective and behavioural responses to change. Journal of Change Management, 6(2009). doi:10.1080/14697010600725400

  • Smollan Roy. (2001). Emotional intelligence and the role of human resource managers in managing change. Human resources, 6(5).

  • Smollan Roy. (2001). The psychological contract. Employment Today.

  • Smollan Roy. (2000). The Role of the First Level Manager in Managing Change. Employment Today, 57(May/June).

  • Smollan Roy. (1999). Managing Job Changes. Human Resources, 4(3).

Book chapters

  • Smollan, R. K. (2013). Ecologic. In Smollan, R. K. (2013). Ecologic. In McShane, S., Olekalns, M. & Travaglione, T. (2013). Organisational behaviour: Emerging knowledge, global insights (Asia-Pacific ed.) (pp. 516-21). North Ryde, NSW: McGraw-Hill. (pp. 516-519). McGraw-Hill. Retrieved from http://www.mhhe.com/au/mcshane4e

  • Smollan, R. K. (2012). Emotional responses to the injustice of organizational change: A qualitative study. In N. M. Ashkanasy, C. E. J. Hartel, & W. J. Zerbe (Eds.), Experiencing and Managing Emotions in the Workplace (pp. 175-202). Bingley, UK: Emerald Publishing Ltd. doi:10.1108/S1746-9791(2012)0000008011

  • Smollan, R. K. (2010). Going to the X-Stream. In S. McShane, M. Olekalns, & T. Travaglione (Eds.), Organisational behaviour on the Pacific Rim (pp. 601-604). Sydney: McGraw-Hill. Retrieved from http://www.mcgraw-hill.com.au/html/9780071012263.html

  • Smollan, R. K., Matheny, J., & Sayers, J. G. (2010). Personality, affect and organisational change. In W. F. Zerbe, N. M. Ashkanansy, & C. E. J. Hartel (Eds.), Research on emotion in organizations (Vol. 6): Emotions and creativity, learning, change and development (pp. 85-112). Bingley, UK: Emerald Insight.

  • Matheny, J., & Smollan, R. (2005). Taking change to heart:
    exploring emotions experienced through change events. In W. F. Zerbe, C. E. J. Hartel, & N. M. Ashkanasy (Eds.), Research on Emotion in Organizations (pp. 173-210). Amsterdam: Elsevier.

Conference contributions

  • Smollan, R., & Singh, S. (2019). Failure in social entrepreneurship: Responses of entrepreneurs. In 79th Annual Meeting of the Academy of Management (AOM). Boston, Massachusetts: Vice President and Program Chair: Quinetta Roberson, Villanova University. Retrieved from http://aom.org/

  • Brazzale, P., Cooper Thomas, H., Haar, J., & Smollan, R. (2018). Measurement of the amount of change experienced by employees in three countries. In 32nd Annual Australian & New Zealand Academy of Management Conference. Auckland: Australia and New Zealand Academy of Management. Retrieved from https://www.anzam.org/2018/04/news/anzam-call-papers-now-open/

  • Moore, V., & Smollan, R. (2018). What role do values play in employee perceptions of change?. In 7th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference. Auckland. Retrieved from https://www.psych.auckland.ac.nz/en/about/aotearoa-opob18-conference.html

  • Morrison, R., & Smollan, R. (2018). Open plan office space? If you're going to do it, do it right! A longitudinal case study. In Australian Psychologist Vol. 53 (pp. 8-9). Sydney: Australian Psychological Society. doi:10.1111/ap.12372

  • Smollan, R., & Morrison, R. (2018). Moving places, open spaces: The intersecting influences of office space, organizational change, communication and organizational culture. In British Academy of Management conference (BAM) 2018. Bristol: British Academy of Management. Retrieved from https://www.bam.ac.uk/civicrm/event/info?id=3337

  • Pio, E., Ali, F., Smollan, R., & Syed, J. (2018). The mesh of courage: Senior executives enabling refugees at work. In European Academy of Management 2018 Conference. Reykjavik: European Academy of Management. Retrieved from http://euramonline.org/annual-conference-2018.html

  • Smollan, R., & Morrison, R. (2017). Stressful organisational change: Giving support to others. In 31st Annual Australian & New Zealand Academy of Management Conference. Melbourne. Retrieved from https://www.anzam.org/

  • Morrison, R. L., & Smollan, R. (2017). Open plan offices CAN work: A case study of a “best practice” law firm. In 12th Industrial and Organisational Psychology Conference (AOC). Sydney: Australian Psychological Society (APS). Retrieved from https://www.psychology.org.au/

  • Smollan, R. (2016). Stressful organisational change. In 5th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference. Auckland. Retrieved from http://www.organisationalpsychology.nz/_content/NZ_OPOB_2016_Programme.pdf

  • Smollan, R. K., & Pio, E. (2016). Identity and stressful organizational change: A qualitative study. In 10th International Conference on Emotions and Organizational Life. Rome. Retrieved from http://www.emotionsnet.org/

  • Smollan, R. (2016). Stressful organizational change: The role of support in coping. In 32nd European Group for Organizational Studies (EGOS) Colloquim. Naples: EGOS. Retrieved from https://www.egosnet.org/

  • Smollan, R. K., & Pio, E. (2015). Stories of identity, stress and organizational change. In Equality, Diversity and Inclusion. Tel Aviv: Equality, Diversity and Inclusion. Retrieved from http://www.edi-conference.org/

  • Smollan, R. (2015). Coping with stressful organizational change. In 29th Australian and New Zealand Academy of Management (ANZAM) Conference. Queenstown: ANZAM. Retrieved from https://www.anzam.org/

  • Smollan, R. (2015). Who pays the price of change in healthcare?. In 31st European Group for Organizational Studies (EGOS) Colloquium. Athens: EGOS. Retrieved from https://www.egosnet.org/2015_athens/general_theme

  • Smollan, R. K. (2014). Organisational change in New Zealand Healthcare. In Healthcare Management Symposium, Work Research Institute. AUT. Retrieved from http://www.workresearch.aut.ac.nz/Media-and-publications/conference-papers

  • Smollan, R. K. (2013). Sources of stress before, during and after organisational change. In 2nd New Zealand Industrial/Organisational Psychology Conference. Auckland. Retrieved from http://www.aut.ac.nz/

  • Smollan, R. (2012). Emotional images of organizational change. In 28th European Group of Organizational Studies (EGOS) Colloquium. Helsinki: EGOS. Retrieved from https://www.egosnet.org/

  • Smollan, R. K. (2011). Controlling the emotional rollercoaster of organisational change. In Local Organizing / Organizations on Location (pp. 113-124). Auckland: APROS. Retrieved from http://dl.dropbox.com/

  • Smollan, R. K. (2011). Trust and the emotions of organizational change: A qualitative study. In SCOS - Standing Conference on Organizational Symbolism. Istanbul.

  • Smollan, R. K. (2011). Constructing and deconstructing resistance to organizational change. In SCOS - Standing Conference on Organizational Symbolism. Bosphorus University, Istanbul.

  • Smollan, R. K. (2010). Emotional responses to the injustice of organizational change: A qualitative study. In 7th International Conference on Emotions and Worklife: Emonet VII. Montreal.

  • Smollan, R. K., & Parry, K. W. (2009). The attributed emotional intelligence of change leaders: A qualitative study. In Australia and New Zelaand Academy of Management conference. Melbourne.

  • Smollan, R. K., Matheny, J., & Sayers, J. G. (2008). Personality, affect and organisational change. In Emonet. Paris.

  • Smollan, R. K. (2008). Organisational culture, organisational change and emotions: A qualitative study. In ANZAM conference. Auckland.

  • Smollan, R. K., Matheny, J., & Sayers, J. G. (2007). The Times they are a-changin': Emotional responses to the temporal dimensions of organisational change. In ANZAM. Sydney.

  • Smollan, R. K. (2006). Emotional intelligence and organisational change. In Academy of Management - Knowledge, Action and the Public Concern [Conference]. Atlanta, Georgia.

  • Smollan, R. (2005). Running hot and cold: how acceptable is emotion expression at work?. In Conference of Australasian Behavioural Sciences Association. .

  • Shehadie, E., Smollan., & R. (2005). Running hot and cold: how acceptable is emotion expression at work?. In Conference of Australasian Behavioural Sciences Association (pp. 378-393). .

  • Smollan, R., & Matheny, J. (2003). Emotions and organisational justice in times of organisational change. [Abstract]. In Surfing the waves: Management challenges, management solutions, 17th ANZAM conference, Esplanade Hotel, Freemantle, Western Australia: Program and abstracts (pp. 141). : Promaco Conventions Pty Ltd.

  • Smollan Roy. (2002). Emotions in organisations: Are they acceptable? [CD-ROM]. In [Proceedings of the] New Zealand Applied Business Education Conference 2002: Business & Education Innovation Knowledge Partnership, Incorporating New Zealand Diploma in Business (pp. 10). : Christchurch College of Education. Retrieved from http://www.cce.ac.nz/

  • Smollan Roy. (2001). Managing job changes. Paper presented at:. In Building bridges with business: New Zealand Diploma in Business Conference. Auckland. Retrieved from from:

  • Smollan Roy. (2001). An integrated approach to managing change: The psychological contract, organisational justice and emotional intelligence [Abstract. CD-ROM]. In International Conference: ANZAM 2001: Closing the Divide (pp. \papers\084.htm-2). : [Auckland]: ANZAM. Retrieved from at:

  • Smollan, R., & Dabb, H. (2000). Improving Pasifika students' success rates in the Faculty of Business at AUT. In NZ Diploma in Business Conference. Christchurch.

  • Smollan Roy. (2000). Managing Change: Meeting the Information & Communication Technology Challenge. In Compaq Education Conference. Auckland.

Edited books/volumes

  • Smollan, R. (1986). Black advancement in the South African economy. Johannesburg: Macmillan.

Reports

  • Morrison, R., & Smollan, R. (2016). A change to open plan: The Meredith Connell office move: A change to open plan: The Meredith Connell office move.

Theses

  • Smollan, R. K. (2009). The emotional rollercoaster of organisational change: Affective responses to organisational change, their cognitive antecedents and behavioural consequences. (Massey University, Albany).

Oral presentations

Working paper/discussions

  • Smollan, R., & Matheny, J. (2003). Emotions experienced through organisational events: An exploratory framework of perceived justice and outcomes. [Online]. Retrieved from http://www.aut.ac.nz/

Other outputs

  • Smollan, R. K. (2009). Rollercoaster of change. In Employment Today (Iss. March-April).

  • Matheny, J., & Smollan, R. (2005). Taking change to heart: Exploring emotions experienced through change events. Elsevier.