Dr Pola Wang

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Phone: +64 9 921 9999 ext 6544

Email: pola.wang@aut.ac.nz

Physical Address:
School of Hospitality and Tourism
Room WH515, WH Building, City Campus
55 Wellesley street East
Auckland 1010
Postal Address:
AUT University
Private Bag 92006
Auckland 1142


  • Doctor of Philosophy. Thesis title:The moderating roles of Confucian values and gender on leader–member relationships: a multilevel analysis in the Chinese hotel context.
  • Master of Philosophy (first-class honours)
  • Master of Management
  • Bachelor of Arts

Teaching Areas:

  • Supervision of Masters and Doctoral students
  • Work Integrated learning (WIL)
  • Financial operations for hospitality and tourism

Research Areas:

  • Human resource management
  • Hospitality Leadership
  • Cross-cultural learning
  • Gender studies
  • Airline operations


Wang, P.Q., Kim, P.B., & Milne, S. (2017). Leader–member exchange (LMX) and its work outcomes: The moderating role of gender.  Journal of Hospitality Marketing and Management,  26(2). doi:10.1080/19368623.2016.1185989

Wang, P.Q., & Kim, P.B. (2016). The role of gender match and mismatch on staff job satisfaction, organisational commitment, and job performance in the hospitality industry. In  14th APacCHRIE Conference: Crisis Management and Business Continuity in the Tourism Industry. Bangkok.[http://www.csc.ku.ac.th/fam/index.php/th/component/k2/item/126-14th-apacchrie-conference-crisis-management-and-business-continuity-in-the-tourism-industry]

Wang, P.Q. (2015).  A multi-level analysis on leader–member relationship differentiation in the hospitality industry. Auckland, New Zealand. Retrieved from http://www.nztri.org/

Wang, P.Q. (2015). A multilevel analysis of leader–member exchange (LMX) and leader–member guanxi (LMG) in the Chinese hospitality industry. In Proceedings of the 13th Asia Pacific CHRIE Conference (pp. 16-19). Auckland: AUT.

Wang, P.Q. (2015). “Is it your boss that makes you quit?” Gender differences in hospitality front-line employees’ turnover intentions. In AIRAANZ Conference 2015: Book of Abstracts (pp. 56). Auckland. Retrieved from http://www.rc44labour.org/airaanz-29th-annual-conference-stream-contemporary-labour-internationalism-theory-and-practice/

Wang, P.Q. (2014).  An investigation of how gender moderates the impact of Leader–Member Exchange (LMX) on front-line employees’ work outcomes in the hospitality industry. (AUT University, Auckland). Retrieved from [ http://aut.researchgateway.ac.nz/handle/10292/7495

Wang, P.Q. (2013).  Work relationship quality in different organisational levels: its impact on front-line employees' work outcome in five star hotels. Auckland, NZ.

Wang, P.Q. (2013). An examination of leader–member exchange (LMX) and leader–leader exchange (LLX) and their impact on employees' turnover intention using gender as a focal moderator. In  Cauthe 2013 Conference Proceedings (pp. 879-881). Christchurch: CAUTHE. Retrieved from http://www.cauthe2013.com/

Wang, P.Q. & Cameron, A. (2012). Searching for the successful hospitality follower. A case study in Followership. In  Book of Proceedings: The New Golden Age of Tourism and Hospitality Vol. Book 2 (pp. 645-649). Melbourne: La Trobe University. Retrieved from https://www.informit.org/product-details/366/CAUTHE2012B/titles

Wang, P.Q. (2011). Hospitality leadership: A Chinese perspective. In  Hospitality leadership: A Chinese perspective (pp. 35 pages). Hong Kong: The Hong Kong Polytechnic University.

Wang, P.Q. (2011). Branding New Zealand to Chinese Tourists: Case Study of Shanghai World Expo. In  CAUTHE. Adelaide South Australia: CAUTHE.

Wang, P.Q. (2010). Forums and blogs analysis on New Zealand's presence in Shanghai World Expo 2010. In  Proceedings of the New Zealand Tourism and Hospitality Research  Conference, 2010 (pp. 238). : AUT University.