Leo Hitchcock

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Programme Leader for Collaborative Partnerships and Senior Lecturer

Phone: +649 921-9999 Extn 5421

Email: leo.hitchcock@aut.ac.nz

Physical Address:
AUT Tower, Level 1,
2 – 14 Wakefield St,
Auckland
Postal Address:
SECMS (D-75)
Auckland University of Technology
Private Bag 92006,
Auckland 1142
New Zealand

Qualifications:

MEd (Hons)

Biography:

Leo Hitchcock is the Programme Leader for AUT's School of Computing and Mathematical Sciences collaborative partnerships programmes, and is a senior lecturer teaching in the IT Service Science major of the Bachelor of Computer and Information Sciences (BCIS), and supervision in the final year BCIS Research & Development Project for both domestic and off-shore teaching programmes.   Leo has been in the IT industry for 30+ years in the areas of requirements analysis, service, project management, general management, and, latterly, Industry Training and Certification; and since 2000 as an academic at AUT University.  Leo’s doctoral research is the development of intercultural competencies in study abroad cultural immersion students.  This contributes to the IT Service Science field of research due to the global cross-cultural nature of collaboration such as project management, and collaborative services within the IT industry. It further contributes to competencies in his work with international partnerships.

Teaching Areas:

  • IT Service Science
  • Needs Analysis
  • Research & Development Project
  • Global Project Management

Research Areas:

  • Cross-cultural competence
  • Intercultural competence
  • IT Service Science
  • Collaborative academic partnerships

Publications:

Refereed Journal Articles
  1. Hitchcock, L., (2005). Industry certification: Value, Validity, and a place for SoDIS ACM SIGCSE Bulletin: Inroads 37(4):59-63
  2. Hitchcock, L., (2007). Researching industry certification: Is it appropriate as a form of credentialing for SoDIS? [On-line]. Bulletin of Applied Computing and Information Technology (BACIT), 5(1).
  3. Hitchcock, L., (2008). Examining Intercultural Competence. Journal of Multicultural Discourses, 3(2), 146-150.
  4. Clear, T., Hitchcock, L., & Berglund, A. (2010). Global Intercultural Collaboration: New Educational Directions in Global Collaboration Between Cultures. Journal of Applied Computing and Information Technology (JACIT), 15(1). 
  5. Clear, T., Berglund, A., & Hitchcock, L. (2010). Special Section: Global Intercultural Collaboration Overview. ACM Inroads 1(3):32-33
  6. Hitchcock, L., Vu, H. Q., & Tran, C. D. (2011). Intercultural Competence in Practice: Reflections on establishing cross-cultural collaborative education programmes. ACM Inroads, 1(3), 85-93.

Authored Books
  1. Hitchcock, L. (2008). Industry Certification: Stakeholder Value and Pedagogical Validity. Saarbrüken, Germany: VDM Verlag Dr. Müller Aktiengesellschaft & Co. KG.

Full conference papers
  1. Hitchcock, L. (2006). Methodology in computing education: A focus on experiences. In 19th Annual National Advisory Committee on Computing Qualifications - NACCQ Conference - Preparing for the Future - Capitalising on IT (pp. 109-114). Wellington, New Zealand.
  2. Hitchcock, L. (2006). Phenomenograpy and Interpretive Phenomenological Analysis. In Researching Phenomena symposium: Three perspectives, three cases. AUT University; Auckland, New Zealand, 2006.
  3. Hitchcock, L. (2006). Phenomenography and interpretive phenomenological analysis: Researching understanding of a phenomenon and the phenomenon itself through actors' experiences. In European Association of Research on Learning and Instruction SIG 9 (Phenomenography and Variation Theory): The Ways Forward. Hong Kong, 2006.
  4. Hitchcock, L. (2007). Phenomenography & variation theory: Researching the qualitatively different ways of experiencing a phenomenon. In ISRM (International Symposium on Research Methods) at PACIS (Pacific Asia Conference on Information Systems (pp. 25-28). Auckland.
  5. Hitchcock, L. (2007). Industry certification and academic degrees: Complementary, or poles apart?. In 2007 ACM SIGMIS CPR Conference: The Global Technology Workforce.  St Louis Missouri, USA, 2007. Published in the proceedings pp. 95-100.
  6. Hitchcock, L. (2008). Intercultural Competence Developmental Models. Paper presented at the NZARE (New Zealand Association of Research in Education) Conference, Palmerston North, 24 Nov 2008 - 27 Nov 2008 and published in the proceedings. In NZARE (New Zealand Association of Research in Education). On CD.
  7. Hitchcock, L. (2008). A Phenomenographic Design for Research of Study Abroad Sojourner Experiences. In EARLI (European Association for Research in Learning and Instruction) SIG9 (Phenomenography and Variation Theory) Conference and Doctoral Forum. Kristianstad, Sweden, 2008.
  8. Hitchcock, L. (2009). Attaining Intercultural Competence: A phenomenographic study of a cultural immersion study abroad programme. In 15th International Association for Intercultural Communication Studies (IAICS). Japan, 2009.
  9. Hitchcock, L., & Vu, Q. (2009). Intercultural Competence in Global Collaborative Teams (GCT), Social Network Systems (SNS), and cross-cultural Computer Science Education (CSE) programmes. In the Global Intercultural Collaboration Workshop. Auckland, New Zealand, January 2009.
  10. Hitchcock, L., & Tran, C. D. (2010). Intercultural Competence in Practice: Reflections on Cultural Differences between a New Zealand and Vietnamese University during the Negotiation and Set-up of a Collaborative Computer Science Education Programme. In the Global Intercultural Collaboration Workshop, Auckland University of Technology, Auckland, New Zealand, January 2010.
  11. Hitchcock, L. (2011). Learning Intercultural Competence during a cultural immersion study abroad sojourn. In 7th Biennial Conference of the International Academy for Intercultural Research. Singapore, July 2011.
  12. Kaskenpalo, P., & Hitchcock, L. (2011) Experiences in Implementing IT Service Oriented Academic Programmes. Information Science and Service Science (NISS), 5th International Conference on New Trends in Service Computing, 24 Oct - 26 Oct 2011.
  13. Hitchcock, L. (2012) Opportunities in collaborative delivery of higher education in Asia: The AUT SCMS story.  FICAP-1 (First Forum on International Collaborative Academic Programs): Collaborative academic programs as a contribution to developing nations.  Ho Chi Minh City, Vietnam. 08-09 Aug 2012

Conference Workshops

  1. Intercultural competences useful for working in Vietnam. At FICAP-1 (First Forum on International Collaborative Academic Programs): Collaborative academic programs as a contribution to developing nations, Ho Chi Minh City, Vietnam, 08 Aug 2012 - 09 Aug 2012.


Thesis

  1. Hitchcock, L. (2006). The stakeholder value and pedagogical validity of Industry Certification. (Master's Thesis/Postgraduate Dissertation, Auckland University of Technology).


Invitations to provide conference addresses or similar

  1. Phenomenography and interpretive phenomenological analysis: Researching understanding of a phenomenon and the phenomenon itself through actors' experiences. At UTS University, Sydney, Australia
  2. Keynote Speaker for NZCIE (New Zealand Council for Intercultural Education), September 14, 2010. Learning Intercultural Competence: A study of the adaptation experiences of cultural immersion study-abroad sojourners
  3. Guest Lecture: Intercultural Competences: Symbols, Rituals, Values Systems. At Vietnam National University, Ho Chi Minh City, Oct 19, 2012


Participation in editorial boards and/or refereeing

  1. Co-organiser for Researching Phenomena symposium: Three perspectives, three cases. AUT University; Auckland, New Zealand, 2006.
  2. Co-Editor for AUT School of Computing & Mathematical Sciences IT Symposium, November, 2007 Proceedings.
  3. Sub-editor for BACIT (Bulletin of Applied Computing and Information Technology) Vol. 5, Issue 1. June 2007.
  4. Special Co-editor for ACM Inroads Bulletin, 2010, 1(3) pp. 33-93 Special Section: Global Intercultural Collaboration.
  5. Member of FICAP-1 (First Forum on International Collaborative Academic Programs): Collaborative academic programs as a contribution to developing nations organising and paper referee committee. Conference held at Vietnam National University, Ho Chi Minh University of Science, 08-09 August, 2012
  6. Member of FICAP-2 (Second Forum on International Collaborative Academic Programs): Collaborative Education: Era of Convergence – Perspectives organising committee. Conference to be held at China Jiliang University, Hangzhou, Zhejiang Province, PR China, October 17-18, 2013