Associate Professor Harminder Singh

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Associate Professor

Email: harminder.singh@aut.ac.nz

ORCID: ORCID logo https://orcid.org/0000-0001-7335-035X

Overview:

Harminder Singh is an Associate Professor in Business Information Systems in the AUT Business School at the Auckland University of Technology in New Zealand. He teaches courses in information systems strategy, governance and business analytics. Harminder's research examines the governance of IT-enabled work environments, with studies on the impact of the growing virtualisation of work on occupations, managing the tension embedded in IT portfolios, and weaknesses in IT controls, among other things. Methodologically, he explores alternatives to cross-sectional studies to avoid endogeneity and ecological bias, such as hierarchical linear modelling and mixed-effects regression models. A new area of research is information systems and ethics, focusing on the governance of algorithms and the ethical use of data analytics. He has supervised or is currently supervising PhD students on a variety of topics, such as IT infrastructure adoption, outsourcing management, relationships between IT professionals and business users, and gamification. He studied accounting at the Nanyang Technological University in Singapore, and holds a PhD in information systems from Michigan State University.

Research outputs:

Journal articles

  • Brown Pulu, T. J., Mukhtar, A., & Singh, H. (2019). Sanjha Punjab – United Punjab: Exploring Composite Culture in a New Zealand Punjabi Film Documentary. Sites: a journal of social anthropology and cultural studies, 16(2), 171-187. doi:10.11157/sites-id445

  • Hinton, S., Wood, L. C., Singh, H., & Reiners, T. (2019). Enterprise gamification systems and employment legislation: A systematic literature review. Australasian Journal of Information Systems, 23, 1-24. doi:10.3127/ajis.v23i0.2037

  • Baker, J., & Singh, H. (2019). The roots of misalignment: Insights on strategy implementation from a system dynamics perspective. Journal of Strategic Information Systems, 28(4). doi:10.1016/j.jsis.2019.101576

  • Karimikia, H., Safari, N., & Singh, H. (2018). Being useful: How information systems professionals influence the use of information systems in enterprises. Information Systems Frontiers. doi:10.1007/s10796-018-9870-7

  • Singh, H., Diaz Andrade, A., & Techatassanasoontorn, A. A. (2018). The practice of ICT-enabled development. Information Technology for Development, 24(1). doi:10.1080/02681102.2017.1283284

  • Wimble, M., Singh, H., & Phillips, B. (2018). Understanding cross-level interactions of firm-level information technology and industry environment: A multilevel model of business value. Information Resources Management Journal, 31(1). doi:10.4018/IRMJ.2018010101

  • Das, A., Singh, H., & Joseph, D. (2017). A longitudinal study of e-government maturity. Information and Management, 54(4). doi:10.1016/j.im.2016.09.006

  • Wimble, M., Singh, H., & Phillips, B. (2017). A multilevel model of information technology value. Journal of Computer Information Systems, 57(3). doi:10.1080/08874417.2016.1183994

  • Karmokar, S., Singh, H., & Tan, F. B. (2016). Using multidisciplinary design principles to improve the website design process. Pacific Asia Journal of the Association for Information Systems, 8(3). Retrieved from http://journal.ecrc.nsysu.edu.tw/index.php/pajais/article/view/353

  • Arasanmi, C. N., Wang, W. Y. C., & Singh, H. (2016). Examining the motivators of training transfer in an enterprise systems context. Enterprise Information Systems, 11(8). doi:10.1080/17517575.2016.1177206

  • Mohammadyari, S., & Singh, H. (2015). Understanding the effect of e-learning on individual performance: The role of digital literacy. Computers and Education, 82. doi:10.1016/j.compedu.2014.10.025

  • Soh, C., Chua, C., & Singh, H. (2011). Managing Diverse Stakeholders in Enterprise Systems Projects: A Control Portfolio Approach. Journal of Information Technology, 26(1). doi:10.1057/jit.2010.13

  • Singh, H., Das, A., & Joseph, D. (2007). Country-Level Determinants of E-Government Maturity. Communications of the Association for Information Systems, 20(1). Retrieved from http://aisel.aisnet.org/cais/vol20/iss1/40/

Book chapters

  • Pentland, B. T., & Singh, H. (2012). Materiality: What are the consequences?. In P. M. Leonardi, B. A. Nardi, & J. Kallinikos (Eds.), Materiality and Organizing: Social interaction in a technological world (pp. 287-295). Oxford, UK: Oxford University Press. Retrieved from http://ukcatalogue.oup.com/product/9780199664061.do

Conference contributions

  • Rahman, N. J., Singh, H., & Subasinghage, M. N. (2020). Understanding the impact of knowledge sharing through Enterprise Social Networking (ESN) on service innovation. In Proceedings of the 53rd Annual Hawaii International Conference on System Sciences. Annual Hawaii International Conference on System Sciences. Hawaii. doi:10.24251/HICSS.2020.600

  • Hassandoust, F., Singh, H., & Williams, J. (2019). How contextualisation affects the vulnerability of individuals to phishing attempts. In Twenty-Third Pacific Asia Conference on Information Systems, China 2019. Xi'an.

  • Karimikia, H., & Singh, H. (2019). A meta-analysis of the negative outcomes of ICT use at work, incorporating the role of job autonomy. In Proceedings of the 27th European Conference on Information Systems (ECIS). Stockholm & Uppsala. Retrieved from https://aisel.aisnet.org/ecis2019_rp/120/

  • Diaz Andrade, A., Techatassanasoontorn, A., & Singh, H. (2017). Phenomenology: Understanding the ICT4D experience. In Twenty-third Americas Conference on Information Systems (pp. 1-10). Boston: AIS. Retrieved from http://aisel.aisnet.org/amcis2017/ICTs/

  • Karimikia, H., Singh, H., & Olesen, K. (2016). Being useful: How information systems professionals influence the use of information systems in enterprises. In Proceedings of the 49th Hawaii International Conference on System Sciences (pp. 4719-4728). Hawaii: IEEE. doi:10.1109/HICSS.2016.585

  • Singh, H., & Wimble, M. (2015). The impact of location and dispersion on IT investment choices. In Annual Workshop of the Special Interest Group on the Adoption and Diffusion of Information Technology (DIGIT). . Retrieved from http://www.sigadit.net/Call-for-Papers/DIGIT%202015%20Program.pdf

  • Baker, J., & Singh, H. (2015). The roots of misalignment: Insights from a system dynamics perspective. In JAIS Theory Development Workshop. .

  • Singh, H. (2015). Emergence and consequences of drift in organizational information systems. In Proceedings of the Pacific Asia Conference on Information Systems (PACIS) (pp. 1-15). Singapore: AIS. Retrieved from http://www.pacis-net.org/proceeding.php?paperyear=2015

  • Wimble, M., & Singh, H. (2015). A multilevel examination of information iechnology and firm performance: The interaction of industry and firm effects. In Proceedings of the 2015 Pacific-Asia Conference on Information Systems. Singapore. Retrieved from http://aisel.aisnet.org/pacis2015/129/

  • Karimikia, H., Singh, H., & Olesen, K. (2014). Understanding determinants of the reputation of information systems departments. In Integral IS: The Embedding of Information Systems in Business, Government and Society. Auckland. Retrieved from http://aut.researchgateway.ac.nz/handle/10292/7977

  • Karimikia, H., Singh, H., & Olesen, K. (2014). Examining the role of organizational citizenship behaviour in information systems departments. In Integral IS: The Embedding of Information Systems in Business, Government and Society. Auckland. Retrieved from http://aut.researchgateway.ac.nz/handle/10292/7977

  • Shafiu, I., Wang, W. Y. C., & Singh, H. (2014). Mixed method for new scholars with intrusive, emerging and complex socio-technical topics. In Knowledge Management in Organizations, Lecture Notes in Business Information Processing Vol. 185 (pp. 255-266). Santiago: Springer. doi:10.1007/978-3-319-08618-7_25

  • Karmokar, S., Singh, H., & Tan, F. B. (2013). A User-Centered Framework for Website Evaluation. In Proceedings of the 2013 International Conference on Information Resources Management. Natal.

  • Kaur, A., Singh, H., & Tan, F. (2013). Why isn't digital infrastructure being updated?: The case of IPv6. In 24th Australasian Conference on Information Systems (pp. 1-12). Melbourne. Retrieved from http://www1.rmit.edu.au/acis2013

  • Arasanmi, C. N., Wang, W. Y. C., & Singh, H. (2012). Motivational Determinants of Training Utilisation in Enterprise Systems. In Eighteenth Americas Conference on Information Systems. Seattle, Washington. Retrieved from http://aisel.aisnet.org/amcis2012/proceedings/EndUserIS/20/

  • Karmokar, S., & Singh, H. (2012). Improving the Website Design Process for SMEs: A Design Science Perspective. In International Conference on Information Resources Management (Conf-IRM). Vienna. Retrieved from http://aisel.aisnet.org/confirm2012/26/

  • Shafiu, I., Wang, Y. C. W., & Singh, H. (2012). Securing the Supply Chain From an Information Security Perspective. In 10th ANZAM Operations, Supply Chain and Services Management Symposium. Melbourne.

  • Pentland, B., Singh, H., & Yakura, E. (2012). Routinizing change: Does business process management technology have unintended firm-level consequences?. In Proceedings of the International Conference on Information Systems Vol. 1 (pp. 308-319). Orlando: AIS. Retrieved from http://aisel.aisnet.org/icis2012/proceedings/SocialImpacts/

  • van Deventer, S., & Singh, H. (2012). The impact of switching costs on the decision to retain or replace IT outsourcing vendors. In Proceedings of the 23rd Australasian Conference on Information Systems 2012 (pp. 1-9). Geelong: ACIS. Retrieved from http://dro.deakin.edu.au/view/DU:30049109

  • Arasanmi, C., Wang, Y. C., & Singh, H. (2012). The Influence of Systems Interface, Training Content and it Trust on ERP Learning Utilisation: A research proposal. In The 7th International KMO Conference. Salamanca.

  • Singh, H., & Phillips, B. (2011). Managing Uncertainty with IT Portfolio Management. In Annual Meeting of the Academy of Management 2011. San Antonio.

  • Arasanmi, C., Wang, W. Y. C., Singh, H., & Ekundayo, S. (2011). What Motivates End-Users To Transfer Gained Knowledge From Enterprise Systems Training?. In PACIS 2011 Proceedings. Brisbane. Retrieved from http://aisel.aisnet.org/pacis2011/17/

  • Das, A., Singh, H., & Joseph, D. (2011). A Longitudinal Study Of E-Government Maturity. In Proceedings of The 15th Pacific Asia Conference on Information Systems. Brisbane. Retrieved from http://projects.business.uq.edu.au/pacis2011/

  • Pentland, B., Singh, H., & Yakura, E. (2011). Services, Processes and Routines: Literature Review and Implications. In CONF-IRM 2011 Proceedings. Seoul. Retrieved from http://aisel.aisnet.org/confirm2011/

  • Singh, H., & Phillips, B. (2011). Managing Uncertainty with IT Portfolio Management. In Academy of Management Annual Meeting. San Antonio, TX. Retrieved from http://program.aomonline.org/2011/submission.asp?mode=ShowSession&SessionID=2146

  • Singh, H. (2010). Selecting IT Control Objectives and Measuring IT Control Capital. In 21st Australasian Conference on Information Systems (ACIS 2010. Brisbane. Retrieved from http://aisel.aisnet.org/acis2010/89

  • Singh, H. (2009). A Practice Theory View of IS Governance. In JAIS Theory Development Workshop. Phoenix, AZ. Retrieved from http://sprouts.aisnet.org/9-52/

  • Singh, H., Wimble, M., & Sambamurthy, V. (2009). The Influence of Industry Growth and Firm Market Share on Firm-Level IT Value. In Americas Conference on Information Systems (AMCIS). San Francisco, CA. Retrieved from http://aisel.aisnet.org/amcis2009/730/

  • Wimble, M., Singh, H., & Sambamurthy, V. (2008). IT and Firm Clustering: A Point-Pattern Comparison of the Service & Manufacturing Industries. In Fourth Symposium on Statistical Challenges in Electronic Commerce Research. New York, NY.

  • Singh, H. (2008). How Dot-Coms “Duke It Out”: The Competitive Dynamics of IT-Intensive Firms. In Academy of Management Annual Meeting. Anaheim, CA. Retrieved from http://program.aomonline.org/2008/submission.asp?mode=ShowSession&SessionID=2038

  • Singh, H. (2008). Watching (Out For) Each Other: The Role of Clan Controls In Managing Project Teams. In Academy of Management Annual Meeting Proceedings. . doi:10.5465/AMBPP.2008.33725181

  • Singh, H. (2007). No Rules for Riches?- A Behavioral Perspective of IT Value. In JAIS Theory Development Workshop. Montreal.

  • Singh, H. (2007). Fuzzy Pictures- Process Models in the Service Industry. In Academy of Management Annual Meeting. Philadelphia, PA. Retrieved from http://program.aomonline.org/2007/submission.asp?mode=ShowSession&SessionID=1556

  • Singh, H. (2006). Quarreling Organizations: How the Diffusion of Norms helps Settle Fights. In Academy of Management Annual Meeting. Atlanta, GA.

  • Singh, H. (2006). Precarious Balance:The External Dimension of IT Flexibility. In Proceedings of the First Midwest United States Association for Information Systems. Grand Rapids, Michigan. Retrieved from http://aisel.aisnet.org/mwais2006/15/

  • Chua, E. H. C., Soh, C., & Singh, H. (2005). AN EXTENDED MODEL OF IS PROJECT CONTROL. In Academy of Management Annual Meeting Proceedings. . doi:10.5465/AMBPP.2005.18781371

  • Singh, H., Sethi, V., & Sethi, V. (2005). Changing Inside, Watching Outside: Understanding Business Model Adaptations to Guide Information Technology Decisions. In International Conference on Information Systems (ICIS). Las Vegas. Retrieved from http://aisel.aisnet.org/icis2005/51

  • Singh, H., Das, A., & Joseph, D. (2004). Country-Level Determinants of E-Government
    Maturity. In SIG-eGovernment Workshop. Washington, D.C..

  • Sethi, V., Singh, H., Sethi, V., & Duffy, K. (2002). Continuous Adaptation in a High-Velocity Environment: A Study of the Dot-Com Experience. In International Conference on Information Systems (ICIS). Barcelona. Retrieved from http://aisel.aisnet.org/icis2002/85

Theses

Other outputs

  • Singh, H. (2010). "Moving to the Cloud", Poster presented at the NZVCC university-industry partnership meeting, Auckland, July 12 2010.

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