Dr Lena Waizenegger

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Lecturer

Email: lena.waizenegger@aut.ac.nz

ORCID: ORCID logo https://orcid.org/0000-0002-2975-4135

Links to relevant web pages:

Qualifications:

  • PhD, University of Innsbruck

Overview:

Dr Lena Waizenegger is a Lecturer in Business Information Systems at the Auckland University of Technology, New Zealand. Lena received her PhD in Information Systems from the University of Innsbruck, Austria in July 2017.


Recent media:
Article in Forbes: The Unbearable Lightness Of Traveling Unplugged: https://www.forbes.com/sites/jessicabaron/2019/08/16/the-unbearable-lightness-of-traveling-unplugged/#62da23f72ab1
Article in Psychology Today: The Emotional Roller-Coaster of a Digital Detox Vacation: https://www.psychologytoday.com/us/blog/the-athletes-way/201908/the-emotional-roller-coaster-digital-detox-vacation
Article in Stuff: Why a digital detox can make you feel worse: https://www.stuff.co.nz/travel/news/115015923/why-a-digital-detox-can-make-you-feel-worse

Research interests:

Her main research areas are
(a) ubiquitous connectivity and team collaboration
(b) conversational agents and the impact on the human workforce and customer experience
(c) digital disconnection
(d) the inclusion of robots in project team contexts.

Lena’s PhD research was about the phenomenon of ubiquitous connectivity and how people develop different strategies in order to find a balance between productive connectivity and constant interruptions, information overload and accelerating expectations towards availability and responsiveness. This research project was conducted with Prof. Ulrich Remus, Prof. Ronald Maier, Prof. Darl Kolb, and Christina Sarigianni.
In her research on conversational agents, she and her collaboration partners Dr Isabella Seeber, Prof. Kevin Desouza and Prof. Gregory Dawson investigate how the technology is perceived by human employees that work “alongside” their new digital colleagues and the effects of conversational agents on the customer experience.
In her research around digital disconnection, she explores together with Dr Brad McKenna and Dr Wenjie Cai how people react when they are travelling without technology during their holidays. In this study, we found that people need to disconnect from the virtual world in order to reconnect with the people and nature around them.
In her robotics project, she explores together with Dr Isabella Seeber, Prof. Paul Lowry and Viviana Oberhofer how robots as team leaders that use different control styles are perceived by human team members and affect their work autonomy, job satisfaction and expected task performance.
Her research has been published in various peer-reviewed journals such as the International Journal of Knowledge Management (IJKM), the Journal of Travel Research, the Cutter Business Technology Journal, and Vocations and Learning, as well as conference proceedings such as ICIS, HICSS, and ECIS.

Teaching summary:

I'm teaching:
- BSYS601 Business Process Management
- BSYS603 Project Management
- BSYS501 Business Information Systems

Research outputs:

Featured research outputs

  • Cai, W., McKenna, B., & Waizenegger, L. (2019). Turning it off: Emotions in digital-free travel. Journal of Travel Research. doi:10.1177/0047287519868314

Journal articles

  • Richter, S., Waizenegger, L., Steinhueser, M., & Richter, A. (2019). Knowledge management in the dark: The role of shadow IT in practices in manufacturing. International Journal of Knowledge Management, 15(2), 1-19. doi:10.4018/IJKM.2019040101

  • Ley, T., Maier, R., Thalmann, S., Waizenegger, L., Pata, K., & Ruiz-Calleja, A. (2019). A knowledge appropriation model to connect scaffolded learning and knowledge maturation in workplace learning settings. Vocations and Learning. doi:10.1007/s12186-019-09231-2

  • Cai, W., McKenna, B., & Waizenegger, L. (2019). Turning it off: Emotions in digital-free travel. Journal of Travel Research. doi:10.1177/0047287519868314

  • Desouza, K., Waizenegger, L., & Dawson, G. (2018). 9 recommendations for designing, developing, deploying, and refining cognitive computing systems. Cutter Business Technology Journal, 31(2), 20-25. Retrieved from https://www.cutter.com/

Conference contributions

  • Seeber, I., Waizenegger, L., Seidel, S., Morana, S., & Benbasat, I. (2019). Reinventing collaboration with autonomous technology-based agents.. In J. V. Brocke, S. Gregor, & O. Müller (Eds.), Proceedings of the 27th European Conference on Information Systems (ECIS), Stockholm & Uppsala, Sweden, June 8-14, 2019. Uppsala. Retrieved from http://aisel.aisnet.org/ecis2019/

  • Mesui., Andrade, A. D., & Waizenegger, L. (2019). Digital technology for preserving cultural heritage in Tonga. In Information and communication technologies for development: Strengthening Southern-driven cooperation as a catalyst for ICT4D - 15th IFIP WG 9.4 International Conference on Social Implications of Computers in Developing Countries, ICT4D 2019, Dar es Salaam, Tanzania, May 1-3, 2019, Proceedings Vol. 552 (pp. 215-226). Dar es Salaam. doi:10.1007/978-3-030-19115-3_18

  • Waizenegger, L., & Seeber, I. (2018). Exploring the reasons, challenges and success factors of conversational agents. In 7th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference. Auckland.

  • Geiger, M., Waizenegger, L., Treasure-Jones, T., Sarigianni, C., Maier., Thalmann, S., & Remus, U. (2017). Not just another type of resistance - Towards a deeper understanding of supportive non-use. In Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 2366-2381). Guimarães: AIS Electronic Library (AISeL). Retrieved from http://aisel.aisnet.org/ecis2017_rp/150

  • Waizenegger, L. (2017). "Did you get my email?!" - Strategies for accommodating connectivity patterns. In 50th Hawaii International Conference on System Sciences 2017 (HICSS-50): Doctoral Fellows and Doctoral Consortium. Hawaii. Retrieved from https://sciencegateways.org/

  • Geiger, M., Waizenegger, L., Treasure-Jones, T., Sarigianni, C., Maier, R., Thalmann, S., & Remus, U. (2017). Not just another type of resistance – Towards a deeper understanding of supportive non-use. In Proceedings of the 25th European Conference on Information Systems, ECIS 2017 (pp. 2366-2381). Guimarães.

  • Steinhüser, M., Waizenegger, L., Vodanovich, S., & Richter, A. (2017). Knowledge management without management - Shadow IT in knowledge-intensive manufacturing practices. In Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 1647-1662). Guimarães. Retrieved from http://aisel.aisnet.org/ecis2017/

  • Sarigianni, C., Waizenegger, L., Geiger, M., & Remus, U. (2017). "We need to talk!" - Project teams dealing with low connectivity. In Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 642-657). Guimarães: AIS. Retrieved from http://aisel.aisnet.org/ecis/

  • Steinhueser, M., Waizenegger, L., Vodanovich, S., & Richter, A. (2017). Knowledge management without management - shadow it in knowledge - intensive manufacturing practices. In Proceedings of the 25th European Conference on Information Systems (ECIS) (pp. 1647-1662). Guimaraes: AIS Electronic Library (AISeL). Retrieved from http://aisel.aisnet.org/ecis2017_rp/106/

  • Waizenegger, L. (2016). Connectivity as a two-edged sword: Chances and risks of constant connectivity. In International Conference on Information Systems 2016: Doctoral Consortium. Dublin. Retrieved from https://icis2016.sched.com/event/8aYp/doctoral-consortium

  • Mundt, T., Waizenegger, L., Remus, U., & Kolb, D. (2016). Who are these hyper-connectors? The impact of the big 5 personality traits on hyper-connectivity. In 5th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference. Auckland.

  • Waizenegger, L., Pohar, J., Kolb, D., Remus, U., & Srinivasan, A. (2016). It's all about perception - Revealing the antecedents of the different states of connectivity. In 2016 Academy Of Management OCIS Division International Paper Development Workshop. Anaheim. Retrieved from http://aom.org/Events/2016-Annual-Meeting-of-the-Academy-of-Management.aspx

  • Geiger, M., Waizenegger, L., Remus, U., & Wingreen, S. (2016). From pragmatist to passenger - A Q methodological study of connectivity types. In ECIS 2016 Proceedings, Research Papers. Istanbul: AIS Electronic Library (AISeL). Retrieved from http://aisel.aisnet.org/ecis2016_rp/125/

  • Waizenegger, L., Thalmann, S., Sarigianni, C., Eckhardt, A., Kolb, D., Maier, R., & Remus, U. (2016). From isolation to collaboration - How the increasing diffusion of mobile devices has changed practices of knowledge sharing in non-office settings. In ECIS 2016 Proceedings, Research Papers. Istanbul: AIS Electronic Library (AISeL). Retrieved from http://aisel.aisnet.org/

  • Seeber, I., Waizenegger, L., Demetz, L., Merz, A. B., De Vreede, G. J., Maier, R., & Weber, B. (2016). IT-supported formal control: How perceptual (in)congruence affects the convergence of crowd-sourced ideas. In International Conference on Information Systems (ICIS), 2016, Dublin Proceedings Vol. 3 (pp. 2142-2157). Dublin: AIS Electronic Library. Retrieved from https://aisnet.org/?ICISPage

  • Waizenegger, L., Remus, U., & Maier, R. (2016). The social media trap - How knowledge workers learn to deal with constant social connectivity. In Proceedings of the 49th Annual Hawaii International Conference on System Sciences 5-8 January 2016, Kauai, Hawaii Vol. 2016-March (pp. 2115-2124). Kauai: IEEE. doi:10.1109/HICSS.2016.267

  • Waizenegger, L., Thalmann, S., Sarigianni, C., Eckhardt, A., Kolb, D., Maier, R., & Remus, U. (2015). Constant connectivity as an all-embracing phenomenon – The development of new norms in the construction sector. In 4th Aotearoa New Zealand Organisational Psychology and Organisational Behaviour Conference. Auckland.

  • Waizenegger, L. (2015). Connectivity as a two-edged sword: Mirroring the multifaceted field of constant connectivity.. In Proceedings der 12. Internationalen Tagung Wirtschaftsinformatik (WI 2015) (pp. 1527-1541). Osnabrück. Retrieved from http://www.informatik.uni-trier.de/

  • Waizenegger, L., Remus, U., & Maier, R. (2014). Connectivity as a social skill – How knowledge workers escape from dysfunctional connectivity and develop personal coping measures. In 30th European Group of Organizational Studies Colloquium. Rotterdam. Retrieved from https://www.egosnet.org/

  • Waizenegger, L., Ulrich, R., & Ronald, M. (2014). Connectivity changes: Why do project team members shift between different states of connectivity?. In AMCIS 2014 Proceedings (pp. 2760-2769). Savannah: Association for Information Systems. Retrieved from http://aisel.aisnet.org/amcis2014/Posters/HumanComputerInteraction/11/

  • Remus, U., & Waizenegger, L. (2013). Unintended consequences of hyper-connectivity in IS project teams. In ICIS 2016 Pre-Conference Workshops. Milan.

Theses