Professor Bill Doolin

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Professor of Technology and Organisation

Phone: +64 9 921 9999 - ext: 5807



Doctor of Philosophy (Waikato)
Master of Science (Waikato)
Bachelor of Management Studies (Waikato)


Dr Bill Doolin is Professor of Technology and Organisation in the AUT Business School. Prior to joining AUT University in 2002, Bill worked at the University of Waikato Management School (NZ). He has been a visiting researcher at Lancaster University (UK), Adelaide University (Australia) and Grenoble Ecole de Management (France). Bill is a member of the Association for Information Systems (AIS) and IFIP Working Group 8.2 ‘Information Systems and the Organization’.

Bill's research is interdisciplinary, located at the intersection of information systems, organization studies and the sociology of technology. He is interested in how technology, particularly information and communication technology, is implicated in work and organisational processes, innovation and change, and social practices. To understand this, he draws on a range of social theory and approaches, including critical discourse analysis, process studies and sociomateriality.

Teaching Areas:

Information systems
Technology management
Research methodology

Research Areas:

ICT and organisational change
eHealth and the use of ICT in healthcare settings
Critical discourse analysis
Social shaping of technology use in organisations and society


  1. Díaz Andrade, A. & Doolin, B. (2019) Temporal enactment of resettled refugees’ ICT‐mediated information practices. Information Systems Journal 29(1): 145-174.
  2. Bloomfield, B.P. & Doolin, B. (2017) Landfarming: A contested space for the management of waste from oil and gas extraction. Environment and Planning A 49(11): 2457-2476.
  3. Díaz Andrade, A. & Doolin, B. (2016) Information and communication technology and the social inclusion of refugees. MIS Quarterly 40(2): 405-416.
  4. Doolin, B. (2016) Implementing e-health. In E. Ferlie, K. Montgomery & A.R. Pedersen (Eds.) The Oxford Handbook of Health Care Management, pp. 352-374. Oxford: Oxford University Press.
  5. Doolin, B., Lamprou, E., Mitev, N. & McLeod, L. (Eds) (2014) Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations. IFIP AICT Volume 446. Heidelberg: Springer.
  6. Doolin, B. & Hamer, A.W. (2014) Network-based transformation of cardiac care in New Zealand. In S.A. Mohrman & A.B. Shani (Eds), Reconfiguring the Ecosystem for Sustainable Healthcare (Organizing for Sustainable Effectiveness, Vol. 4), pp. 69-100. Bingley, UK: Emerald Group Publishing.
  7. Doolin, B., Grant, D. & Thomas, R. (2013) Translating translation and change: Discourse-based approaches. Journal of Change Management 13(3): 251-265.
  8. Bloomfield, B.P. & Doolin, B. (2013) Symbolic communication in public protest over genetic modification: Visual rhetoric, symbolic excess and social mores. Science Communication 35(4): 502-527.
  9. McLeod, L., Doolin, B. & MacDonell, S.G. (2012) A perspective-based understanding of project success. Project Management Journal 43(5): 68-86.
  10. Doolin, B. & McLeod, L. (2012) Sociomateriality and boundary objects in information systems development. European Journal of Information Systems 21(5): 570-586.
  11. McLeod, L. & Doolin, B. (2012) Information systems development as situated socio-technical change: A process approach. European Journal of Information Systems 21(2): 176-191.
  12. Bloomfield, B.P. & Doolin, B. (2011) Imagination and technoscientific innovations: Governance of transgenic cows in New Zealand. Social Studies of Science 41(1): 59-83.
  13. McLeod, L., MacDonell, S. & Doolin, B. (2011) Qualitative research on software development: A longitudinal case study methodology. Empirical Software Engineering 16(4): 430-459.
  14. Doolin, B. (2010) Making sense of context: ‘Conditions of possibility’ and the shaping of Website development. Journal of Systems and Information Technology 12(2): 88-104.