Dr Angsana A. Techatassanasoontorn

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Associate Professor

Phone: +64 9 921 9999 ext. 9235

Email: angsana@aut.ac.nz

Physical Address:

Private Bag 92006
Auckland 1142
New Zealand

Qualifications:

  • Doctor of Philosophy, University of Minnesota, Information and Decision Sciences
  • Master of Sciences, University of Arizona, Management Information Systems
  • Bachelor of Science, Chulalongkorn University, Statistics

Biography:

Dr. Angsana A. Techatassanasoontorn is an Associate Professor of Business Information Systems at Auckland University of Technology. Angsana’s research interests include IT-enabled social innovations, IT use and quality of life, digital infrastructure,  adoption and diffusion of technology, safe computing, and technology policy. She has published in AIS Transactions on HCI, Electronic Commerce Research and Applications, IEEE Security & Privacy, Information Technology and Management, Journal of the Association for Information Systems, Journal of Global Information Management, and Telecommunications Policy. Her research has been supported by grants from the Association for Computing Machinery (ACM), the Commonwealth Fund Foundation, Microsoft, the National Science Foundation, and Qualcomm.

Research Areas:

  • IS use, well-being, and social inclusion
  • IT Innovation and digital infrastructure
  • Global Information Technology

Publications:

Peer-Reviewed Journal Publications:

  1. Zhang, T., Wang, W., and Techatassanasoontorn, A.A. (2019). User's Feedback Contribution to Enhance Professional Online Community: A Motivational Process. VINE Journal of Information and Knowledge Management Systems, 49(3), 307-326.
  2. Shethia, S., and Techatassanasoontorn, A.A. (2019). Experiences of People with Visual Impairments in Accessing Online Information and Services: A Systematic Literature Review. Pacific Asia Journal of the Association for Information Systems, 11(2), 39-66.
  3. Wanchai, P., Diaz Andrade, A. and Techatassanasoontorn, A.A. (2019). IT Adaptation Patterns to Enterprise-Wide Systems. Communications of the Association for Information Systems, 45, 226-250.
  4. Singh, H., Diaz Andrade, A., and Techatassanasoontorn, A.A. (2018). The Practice of ICT-Enabled Development. Information Technology for Development, 24(1), 37-62.
  5. Hassandoust, F., Techatassanasoontorn, A.A., and Tan, F. (2016). Factors Influencing the Infusion of Information Systems: A Literature Review. Pacific Asia Journal of Association for Information Systems, 8(1), 1-32.
  6. Ryoo, J., Techatassanasoontorn, A.A., and Lee, D. (2016). Virtual World-Based Information Security Learning: Design and Evaluation. Journal of Information Science Theory and Practice, 4(3), 6-27.
  7. Chou, S., Techatassanasoontorn, A.A., and Hung, I. (2015). Understanding Commitment in Business Process Outsourcing Relationships. Information and Management, 52(1), 30-43.
  8. Xin, C., Techatassanasoontorn, A.A., and Tan, F. (2015). Antecedents of Consumer Trust in Mobile Payment Adoption. Journal of Computer Information Systems, 55(4), 1-10.
  9. Techatassanasoontorn, A.A., and Kauffman, R. (2014). Examining the Growth of Digital Wireless Phone Technology: A Take-Off Theory Analysis. Decision Support Systems, 58, 53-67.
  10. Bromberg, N.R., Techatassanasoontorn, A.A., and Diaz Andrade, A. (2013). Engaging Students: Digital Storytelling in Information Systems Learning. Pacific Asia Journal of the Association for Information Systems, 5(1), 1-22.
  11. Kauffman, R., Techatassanasoontorn, A.A., and Wang, B. (2012). Event History, Spatial Analysis and Count Data Methods for Empirical Research in Information Systems. Information Technology and Management, 13(3), 115-148.
  12. Techatassanasoontorn, A.A., and Suo, S. (2011). Influences on Standards Adoption in De Facto Standardization. Information Technology and Management, 12(4), 357-386.
  13. Song, P. Xu, H., Techatassanasoontorn, A.A., and Zhang, C. (2011). The Influence of Technology Product Integration on Online Product Promotion Effectiveness. E-Commerce Research and Applications, 10(3), 288-303.
  14. Techatassanasoontorn, A.A., Huang, H., Trauth, E.M., and Juntiwasarakij (2011). Analyzing ICT and Development: Thailand's Path to the Information Economy. Journal of Global Information Management, 19(1), 1-29.
  15. Techatassanasoontorn, A.A., and Tanvisuth, A. (2010). IS Use and Quality of Life: A Conceptualization and Empirical Investigation. AIS Transactions on Human-Computer Interaction, 2(2), 26-54. 2010 Best Paper Award.
  16. Techatassanasoontorn, A.A., Tapia, A.H., and Powell, A. (2010). Learning Processes in Municipal Broadband Projects: An Absorptive Capacity Perspective. Telecommunications Policy, 34(10), 572-595.
  17. Kauffman, R., and Techatassanasoontorn, A.A. (2009). Understanding Early Diffusion of Digital Wireless Phones. Telecommunications Policy, 33(8), 432-450.
  18. Ryoo, J., Techatassanasoontorn, A.A., Lee, D. (2009). Security Education Using Second Life. IEEE Security and Privacy, 7(2), 71-74.
  19. Kauffman, R., and Techatassanasoontorn, A.A. (2005). Is There a Global Digital Divide for Digital Wireless Phone Technologies? Journal of the Association for Information Systems, 6(12), 338-382.
  20. Kauffman, R., and Techatassanasoontorn, A.A. (2005). International Diffusion of Digital Mobile Technology: A Coupled-Hazard State-based Approach. Information Technology and Management, 6(2), 253-292.

Peer-Reviewed Conference Publications:

  1. Bandara, W., Merideth, J.C., Techatassanasoontorn, A.A., Mathiesen, P., and O'Neill, D. (2019). Mechanisms for Creating Successful BPM Governance: Insights from Commonwealth Bank of Australia. Proceedings of the 17th International Conference on Business Process Management, Vienna, Austria, September 1-6, 2019.
  2. Hassandoust, F., and Techatassanasoontorn, A.A. (2018). Understanding Users' Information Security Awareness and Intentions: A Full Nomology of Protection Motivation Theory. Proceedings of the 22nd Pacific Asia Conference on Information Systems, Yokohama, Japan, June 26-30, 2018.
  3. Diaz Andrade, A., Techatassanasoontorn, A.A., and Singh, H. (2017). Phenomenology: Understanding the ICT4D Experience. Proceedings of the 23rd Americas Conference on Information Systems, Boston, USA, August 10-12, 2017.
  4. Ho, S., Chen, J., Yang, T., and Techatassanasoontorn, A.A. (2016). The Subjective Well-Being of Using Social Network Sites. The Fourth Taiwan Summer Workshop on Information Management, Chiayi, Taiwan, July 26-28, 2016.
  5. Hassandoust, F., Techatassanasoontorn, A.A., and Tan, F.B. (2015). The Impact of Individual's Identities and Empowerment on the Infusion of Information Systems within Organisations. Proceedings of the 23rd European Conference on Information Systems, Munster, Germany, May 26-29, 2015.
  6. Diaz Andrade, A., and Techatassanasoontorn, A.A. (2015). The Quest for Autonomy in the Workplace: ICT-Mediated Activities by Professionals with Sensory Impairments. Proceedings of the 13th International Conference on Social Implications of Computers in Developing Countries (IFIP 9.4), Negombo, Sri Lanka, May 20-22, 2015.
  7. Techakriengkrai, W., Techatassanasoontorn, A.A., and Tan, F. (2015). Understanding Organisational Changes in the Post-Adoption of CRM Implementation: A Socio-Technical Perspective. Proceedings of the International Conference on Information Resources Management (Conf-IRM), Ottawa, Canada, May 18-20, 2015.
  8. Wanchai, P., Diaz Andrade, A., and Techatassanasoontorn, A.A. (2014). Dynamic Process of User Adaptation to Complex Mandatory Information Systems. Proceedings of the JAIS Theory Workshop, Auckland, New Zealand, December 14, 2014.
  9. Ractham, P., and Techatassanasoontorn, A.A. (2014). Social Media Use and Senior Citizen's Life Satisfaction. Proceedings of the Australasian Conference on Information Systems, Auckland, New Zealand, December 8-10, 2014.
  10. Techakriengkrai, W., Techatassanasoontorn, A.A., and Tan, F. (2014). Understanding Post-adoptive Adaptation Process in Organisational CRM Implementations. Proceedings of the Australasian Conference on Information Systems, Auckland, New Zealand, December 8-10, 2014.
  11. Zhang, T., Wang, W., and Techatassanasoontorn, A.A. (2014). User Involvement in Self-Governing Contents in Professional Online Communities. Proceedings of the 47th Annual Hawaii International Conference on System Sciences, Kona, HI, Computer Society Press, Los Alamitos, CA, January 6-9, 2014.
  12. Techatassanasoontorn, A.A., Diaz Andrade, A., and Wanchai, P. (2013). Mobility Experiences in Everyday Life. Proceedings of the JAIS Theory Workshop, Milan, Italy, December 15, 2013.
  13. Techatassanasoontorn, A.A., and Thaiprasert, N. (2013). Internet Use and Well-Being of Young Adults. Proceedings of International Conference on Information Systems (ICIS), Milan, Italy, December 15-18, 2013.
  14. Xin, C., Techatassanasoontorn, A.A., and Tan, F. (2013). Exploring the Influence of Trust on Mobile Payment Adoption. Proceedings of the Pacific Asia Conference on Information Systems, Jeju island, South Korea, June 19-22, 2013.
  15. Chong, J., Techatassanasoontorn, A.A., and Doolin, B. (2013). Exploring Qualitative Comparative Analysis in IS Research. OCIS-PACIS Workshop, Jeju island, South Korea, June 19, 2013.
  16. Mbuba, F., Wang, W., and Techatassanasoontorn, A.A. (2013). Software as a Service Adoption: Implications on IT Workers and Organisation Structure. PACIS Workshop on IT Management and Value Creation, Jeju island, South Korea, June 19, 2013.
  17. Zhang, T., Wang, W., and Techatassanasoontorn, A.A. (2012). User Participation in Self-Governance in Socio-Technical Communities. Proceedings of the Pacific Asia Conference on Information Systems, Ho Chi Minh City, Vietnam, July 12-15, 2012.
  18. Bromberg, N., and Techatassanasoontorn, A.A., and Andrade Diaz, A. (2012). Using Digital Storytelling in Information Systems Learning. Proceedings of the Pacific Asia Conference on Information Systems, Ho Chi Minh City, Vietnam, July 12-15, 2012.
  19. Techatassanasoontorn, A.A. (2011). Measuring Broadband Progress: A Quality of Life Approach. The 6th Communication Policy Research South (CPRSouth6) Conference, Bangkok, Thailand, December 9-10, 2011.
  20. Suo, S., and Techatassanasoontorn, A.A., and Purao, S. (2011). The Interplay between Cloud-based SOA and IT Departments: Research Directions. Proceedings of the 17th Americas Conference on Information Systems, Detroit, Michigan, August 4-7, 2011.
  21. Ryoo, J., Techatassanasoontorn, A.A., Lee, D., and Lothian, J. (2011). Game-Based InfoSec Education Using OpenSim. Proceedings of the Colloquium for Information Systems Security Education, Fairborn, Ohio, June 13-15, 2011.
  22. Techatassanasoontorn, A.A., and Suo, S. (2010). Exploring Risks in Smart City Infrastructure Projects: Municipal Broadband Initiatives. Proceedings of the Pacific Asia Conference on Information Systems, Taipei, Taiwan, July 9-12, 2010.
  23. Techatassanasoontorn, A.A., Ryoo, J., Lee, D., and Davenport, T. (2009). The Design and Evaluation of a Virtual World-Based Learning Environment: Information Security Learning Using Second Life. International Conference on Design ScienceResearch in Information Systems and Technology (DESRIST), Malvern, Pennsylvania, May 7-8, 2009.
  24. Techatassanasoontorn, A.A., and Wang, P. (2008). Institutionalizing IT-enabled Social Innovations: The Case of Municipal Broadband Innovations,” SIG on Adoption and Diffusion of Information Technology, Paris, France, December 14, 2008.
  25. Techatassanasoontorn, A.A., and Tanvisuth, A. (2008). The Integrated Self-Determination and Self-Efficacy Theories of ICT Training and Use: The Case of the Socio-Economically Disadvantaged. SIG on Global Development Workshop, Paris, France, December 13, 2008.
  26. Techatassanasoontorn, A.A., and Tanvisuth, A. (2008). The Bottom-up and Horizontal Spillovers of Quality of Life from Continued ICT Use: The Case of Community Technology Centers. JAIS Theory Workshop, Paris, France, December 13, 2008.
  27. Bilen, S.G., Lee, D., Messner, J.I., Nguyen, H.T., Simpson, T.W., Techatassanasoontorn, A.A., Devon, R.F. (2008). Tablet PC Use and Impact on Learning in Technology and Engineering Classrooms: A Preliminary Study. Workshop on the Impact of Pen-Based Technology on Education (WIPTE 2008), Lafayette, Indiana, October 15-16, 2008.
  28. Ryoo, J., Lee, D., and Techatassanasoontorn, A.A. (2008). Immersive Security Education Environment (I-SEE) Using Second Life. ACM SIGCSE Technical Symposium on Computer Science Education (SIGCSE 2008), Portland, Oregon, March 12-15, 2008.
  29. Kauffman, R., and Techatassanasoontorn, A.A. (2007). Examining Global Takeoff and Growth of Digital Wireless Phone Technology. International Conference on Information Systems (ICIS 2007), Montreal, Canada, December 9-12, 2007. Nominated for Best Paper Award.
  30. Techatassanasoontorn, A.A., and Tapia, A. H. (2007). Can a City Manage Broadband Infrastructure? An Organizational Learning Perspective,” 35th TPRC Research Conference on Communication, Information, and Internet Policy, George Mason University, Arlington, VA, September 2007.
  31. Huang, H., Techatassanasoontorn, A.A., Juntiwasarakij, S., and Trauth, E. (2007). ICT and Economic Development: Analyzing Thailand’s Path to the Information Economy. International Decision Sciences Institute Conference, Bangkok, Thailand, July 2007.
  32. Kauffman, R., and Techatassanasoontorn, A.A. (2006). The Global Diffusion Patterns of Successive Technology Generations: Modeling Analog and Digital Wireless Phone Growth. 2006 International Conference on Information and Communication Technologies and Development, University of California, Berkeley, Berkeley, CA, May 2006.
  33. Kauffman R., and Techatassanasoontorn, A.A. (2004). Is There a Global Digital Divide for Digital Wireless Technology? MISRC/CRITO Symposium on the Digital Divide, Minneapolis, MN, August 2004.
  34. Kauffman R., and Techatassanasoontorn, A.A. (2004). Does One Standard Promote Faster Growth? An Econometric Analysis of the International Diffusion of Wireless Technology. In R. Sprague (editor), Proceedings of the 37th Annual Hawaii International Conference on System Sciences, Kona, HI, Computer Society Press, Loc Alamitos, CA, 2004. Best paper in the Internet and Digital Economy Track.
  35. Kauffman R., and Techatassanasoontorn, A.A. (2002). International Diffusion of Mobile Commerce: A Coupled-Hazard Approach. In Proceedings of the 7th Annual Conference on Information Systems and Technology, San Jose, CA, 2002.

Editorials:

  1. Diaz Andrade, A., Techatassanasoontorn, A.A., and Ou, C. (Forthcoming). Making the Developing World a Better Place with High-Impact IS Research. Information Systems Journal.
  2. Kauffman, R., and Techatassanasoontorn, A.A. (2012). Methods Innovations for the Empirical Study of Technology Adoption and Diffusion. Information Technology and Management, 13(3), 113-114.
  3. Kauffman, R., and Techatassanasoontorn, A.A. (2011). New Theoretical Perspectives on Technology Adoption. Information Technology and Management, 12(4), 289-291.
  4. Kauffman, R., and Techatassanasoontorn, A.A. (2010). New Theoretical Perspectives on Technology Adoption. Information Technology and Management, 11(4), 157-160.

Awards:

Research:

  • 2013 Top 40% rank for Marsden Fund Fast Start Proposal
  • 2012 Dean's Award for Exceptional Contribution
  • 2011 U.S. NSF CAREER Award
  • 2010 Best Paper Award, AIS Transactions on HCI
  • 2007 Nomination for Best Paper Award, ICIS Conference
  • 2004 Best Paper Award, HICSS Conference

Teaching:

  • 2019 Faculty of Business, Economics and Law Curriculum Development Excellence in Teaching Award
  • 2014 Vice Chancellor's Academic Excellence Award in Teaching
  • 2014 Faculty of Business and Law Excellence in Teaching Award
  • 2011 Overall Best Teacher Award, Faculty of Business and Law, AUT University
  • 2011 Excellence in Teaching Award, Department of Business Information Systems, Faculty of Business and Law, AUT University
  • 2007 Nomination for Professor of the Year, College of Information Sciences and Technology, Pennsylvania State University
  • 2001, 2004 Ph.D. Student Teaching Award, Carlson School of Management, University of Minnesota