Helen Andreassen

Programme Leader & senior Lecturer, Bachelor of International Tourism Management

Phone: +64 9 921 9999 ext 5832

Email: helen.andreassen@aut.ac.nz

Physical Address:

Office WH419A, Level 4 WH Building
55 Wellesley Street East
Private Bag 92006
Auckland 1142



Postal Address:

Faculty of Applied Humanities
Private Bag 92006
Auckland 1142



Qualifications:

  • Master of Philosophy with 1st class honours – AUT University
  • Bachelor of Tourism Studies – AUT University
  • Certificate in Tertiary Teaching – AUT University
  • ATTTO  Levels 3 & 4 Travel and Tourism.

Memberships and Affiliations:

  • Member of the New Zealand Institute of Travel and Tourism (NZITT) taanz.org.nz/

Teaching Areas:

Bachelor of International Tourism Management

  • Travel Distribution Management
  • Product Development
  • Work Integrated Learning placements
  • Customer Service and Interpersonal Skills

Research Areas:

My research interests are diverse, but I am primarily interested in the changing use of ICT in the tourism industry and the perceptions of tourism as a rewarding career.

Current Research Projects:

  • Tourism education in New Zealand secondary schools
  • The changing face of distribution in the tourism industry underpinned by developments in ICT.

Publications:

  • Andreassen, H., Roberts, M., O'Donnell, D., & O'Neill, S. (2016). Tourism education in New Zealand secondary schools: A teachers' perspective. The Changing Landscape of Tourism and Hospitality: The Impact of Emerging Markets and Emerging Destinations Conference. Scerri, M., & Hui, L.K. (eds.) (pp. 867-873). Sydney, Australia: Blue Mountains International Hotel Management School and CAUTHE. ISBN: 9780987050793.
  • Roberts, M., Andreassen, H., O’Donnell, D., O’Neill, S., & Neill, L. (in press). Tourism education in New Zealand secondary schools: The teachers’ perspective. Journal of Hospitality and Tourism Education

Awards:

  • Faculty of Business and Law Beta Gamma Sigma membership in recognition of high scholastic achievement 2016
  • Faculty of Culture and Society Excellence in teaching Award, 2014