Dr Roy Smollan

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Senior Lecturer in Management

Phone: +64 9 9219999 – ext : 5390

Email: roy.smollan@aut.ac.nz

Qualifications:

  • PhD: Management, Massey University, Albany, New Zealand
  • Master of Arts: Education, University of California, Santa Barbara, California, USA
  • Master of Arts: Communication, Fairfield University, Fairfield, Connecticut, USA
  • Higher Education Diploma (Post-graduate), University of South Africa, Pretoria, South Africa
  • Bachelor of Commerce, University of the Witwatersrand, Johannesburg, South Africa

Teaching Areas:

  • Organisational Behaviour
  • Organisational Change
  • Leadership
  • Strategic Management
  • Management and Organisation

Research Areas:

  • Organisational change
  • Stress and wellbeing
  • Emotions at work
  • Identity
  • Office space
  • Refugees at work

Current Research Projects:

  • Stakeholder perceptions of change success/failure
  • Refugees at work

Publications:

Journal articles

  1. Smollan, R. K. (2017). Supporting staff through stressful organizational change. Human Resource Development International, 20(4), 282-304 (best paper award for 2017).
  2. Smollan, R. K. & Pio, E. (2017). Organisational change, identity and coping with stress. New Zealand Journal of Employment Relations, 43(1), 56-82.
  3. Smollan, R. K. (2017). Learning to cope with stressful organisational change. International Journal of Work Organisation and Emotion, 8(2), 148-167.
  4. Smollan, R. K. (2015). The personal costs of organizational change: A qualitative study. Public Performance and Management Review, 39(1), 223-247.
  5. Smollan, R. K. (2015). Causes of stress before, during and after organizational change: A qualitative study. Journal of Organizational Change Management, 28(2), 301-314.
  6. Giaever, F. & Smollan, R. K. (2015). Evolving emotional experiences following organizational change: A longitudinal qualitative study. Qualitative Research in Organizations and Management, 10(2), 105-123.
  7. Smollan, R. K. (2014). The emotional dimensions of metaphors of change. Journal of Managerial Psychology, 29(7), 794-807.
  8. Smollan, R. K. (2014). Control and the emotional rollercoaster of organizational change. International Journal of Organizational Analysis, 22(3), 399-419.
  9. Smollan, R. K. (2013). Trust in change managers: The role of affect. Journal of Organizational Change Management, 26(4), 725-774.
  10. Sisley, R. C. & Smollan, R. K. (2012). Emotional labour and Self-Determination Theory: A continuum of extrinsic and intrinsic causes of emotional expression and control. New Zealand Journal of Employment Relations, 37(2), 41-57.
  11. Smollan, R. K. (2011). The multi-dimensional nature of resistance to change. Journal of Management and Organization, 17(6), 828-849.
  12. Smollan, R. K. & Parry, K. W. (2011). Follower perceptions of the emotional intelligence of change leaders: A qualitative study. Leadership, 7(4), 437 464.
  13. Smollan, R. K. (2011). Engaging with resistance to change. University of Auckland Business Review, 13(1), 12-14.
  14. Smollan, R. K., Sayers, J. G. & Matheny J. A. (2010). Emotional responses to the speed, frequency and timing of organizational change. Time & Society, 19(1), 28-53.
  15. Smollan, R. K. & Sayers, J. G. (2009). Organizational culture, organizational change and emotions: A qualitative study. Journal of Change Management, 9(4), 435-457.
  16. Smollan, R. K. (2006). Minds, hearts and deeds: Cognitive, affective and behavioural responses to change. Journal of Change Management, 6(2), 43-158. Reprinted with permission in Price, D. (ed.) (2009). The principles and practice of change (pp. 184-200), Palgrave Macmillan/Open University Press: Houndmills, Hampshire, UK.
  17. Smollan, R. K. (2006). Running hot and cold: How acceptable is emotional expression at work? International Journal of Work Organisation and Emotion, 1(3), 215-231.

Books and book chapters

  1. Smollan, R. K. (2012). Emotional responses to the injustice of organizational change: A qualitative study. In N. M. Ashkanasy, C. E. J. Hartel & W. J. Zerbe (Eds.), Research on emotion in organizations, Vol. 8 , Experiencing and managing emotions in the workplace (pp. 175-202). Emerald Insight: Bingley, UK.
  2. Smollan, R. K., Matheny, J. A. & Sayers, J. G. (2010). Personality, affect and organisational change: A qualitative study. In W. F. Zerbe, N. M. Ashkanasy & C. E. J. Hartel, Research on emotions in organizations, Vol. 6, Emotions and organizational dynamism (pp. 85-112). Emerald Insight: Bingley, UK.
  3. Matheny, J. & Smollan, R. K. (2005). Taking change to heart; exploring emotions experienced through change events. In N. M. Ashkanasy, W. J. Zerbe & C. E. J. Hartel (Eds.), Research on emotions in organizations, Vol. 1, The effect of affect in organizational settings (pp. 173-210). Oxford: Elsevier.
  4. Smollan, R., Sisley, R. & Le Fevre, M. (Eds.) (2000). Applied Management: New Zealand Case Studies. Palmerston North: Dunmore Press.
  5. Smollan, R. (Ed.) (1986). Black advancement in the South African economy. London: Macmillan.

Awards:

  1. Monica M. Lee research excellence award for the best paper in the 2017 volume. Smollan, R. K. (2017). Supporting staff through stressful organizational change. Human Resource Development International, 20(4), 282-304
  2. Emerald Literati Network Highly Commended Award: Giaever, F. & Smollan, R. K. (2015). Evolving emotional experiences following organizational change: A longitudinal qualitative study. Qualitative Research in Organizations and Management, 10(2), 105-123.
  3. Emerald Literati Network Award for best chapter. Smollan, R. K. (2012). Emotional responses to the injustice of organizational change: A qualitative study. In N. M. Ashkanasy, C. E. J. Hartel & W. J. Zerbe (Eds.), Research on emotion in organizations, Vol. 8, , Experiencing and managing emotions in the workplace (pp. 175-202).
  4. Australia and New Zealand Academy of Management, Melbourne, December, best paper award in Organisational Change stream. Smollan, R. K. & Parry, K. W. (2009). The attributed emotional intelligence of change leaders: A qualitative study.