Professor Bill Doolin


Professor of Technology and Organisation

Phone: +64 9 921 9999 - ext: 5807



  •  Doctor of Philosophy (Waikato) 
  •  Master of Science (Waikato)
  •  Bachelor of Management Studies (Waikato)


Dr Bill Doolin is Professor of Technology and Organisation in the AUT Business School. Prior to joining AUT University in 2002, Bill worked at the University of Waikato Management School (NZ). He has been a Visiting Researcher at Lancaster University (UK), Adelaide University (Australia) and Grenoble Ecole de Management (France).


Bill's research interests include the organisational implications of information and communication technology (ICT); discourse, power and identity in organisations; public health care management; and the sociology of science and technology. His past research has explored the role of management and information technologies in public sector health reform; discourse and identity in organisational change; power and resistance in the implementation and use of information systems; the adoption and use of e-business applications; public understanding of genetic technology; and scientists’ narratives on biotechnology, work and self.


Bill's research has been published in a range of journals, including Discourse Studies, Electronic Markets, European Journal of Information Systems, Information Systems Journal, Journal of Information Technology, MIS Quarterly, Organization, Organization Studies, Project Management Journal, Public Management Review, Public Understanding of Science, Science Communication, and Social Studies of Science.


Bill is a member of the Editorial Board of the journals - Organization Studies and Organization. He is a member of the European Group for Organization Studies (EGOS), the Society for Social Studies of Science (4S), the Association for Information Systems (AIS), and IFIP Working Group 8.2 ‘Information Systems and the Organization’.


Teaching Areas:

Expertise in Degree and Postgraduate Teaching
  • Management, Technology and Organisations
  • E-Business
  • Management Information Systems
  • Research Methodology

Interests in Research Supervision

  • Organisational implications of ICT
  • eHealth and the use of ICT in healthcare settings
  • Organisational discourse analysis
  • Identity and work
  • Social shaping of technology use in organisations and society

Research Areas:

  • ICT and Organisational Change
  • Organisational Discourse Analysis
  • Public Health Care Management
  • Sociology of Science and Technology

Current Research Projects:

  • Digital mobility and work
  • Managed clinical networks
  • Fracking discourse and contestation


  1. Díaz Andrade, A. and Doolin, B. (2016) Information and communication technology and the social inclusion of refugees. MIS Quarterly 40(2): 405-416.
  2. Doolin, B. (2016) Implementing e-health. In E. Ferlie, K. Montgomery and A.R. Pedersen (Eds.) The Oxford Handbook of Health Care Management, pp. 352-374. Oxford: Oxford University Press.
  3. Doolin, B., Lamprou, E., Mitev, N. and McLeod, L. (Eds) (2014) Information Systems and Global Assemblages: (Re)Configuring Actors, Artefacts, Organizations. IFIP AICT Volume 446. Heidelberg: Springer.
  4. Doolin, B. & Hamer, A.W. (2014) Network-based transformation of cardiac care in New Zealand. In S.A. Mohrman & A.B. Shani (Eds), Reconfiguring the Ecosystem for Sustainable Healthcare (Organizing for Sustainable Effectiveness, Vol. 4), pp. 69-100. Bingley, UK: Emerald Group Publishing.
  5. Doolin, B., Grant, D. & Thomas, R. (2013) Translating translation and change: Discourse-based approaches. Journal of Change Management 13(3): 251-265.
  6. Bloomfield, B.P. & Doolin, B. (2013) Symbolic communication in public protest over genetic modification: Visual rhetoric, symbolic excess and social mores. Science Communication 35(4): 502-527.
  7. McLeod, L., Doolin, B. & MacDonell, S.G. (2012) A perspective-based  understanding of project success. Project Management Journal 43(5): 68-86.
  8. Doolin, B. & McLeod, L. (2012) Sociomateriality and boundary objects in information systems development. European Journal of Information Systems 21(5): 570-586.
  9. McLeod, L. & Doolin, B. (2012) Information systems development as situated socio-technical change: A process approach. European Journal of Information Systems 21(2): 176-191.
  10. Bloomfield, B.P. & Doolin, B. (2011) Imagination and technoscientific innovations: Governance of transgenic cows in New Zealand. Social Studies of Science 41(1): 59-83.
  11. McLeod, L., MacDonell, S. & Doolin, B. (2011) Qualitative research on software development: A longitudinal case study methodology. Empirical Software Engineering 16(4): 430-459.
  12. Doolin, B. (2010) Making sense of context: ‘Conditions of possibility’ and the shaping of Website development. Journal of Systems and Information Technology 12(2): 88-104.