International students at AUT can see our friendly team at the AUT Student Hub for advice on living and studying in New Zealand.
We can help students and parents of students who need a visa and permit to study in New Zealand.
You are NOT defined as an international student if you:
You can book an online appointment with a Student Hub advisor who can provide you with general student visa information, including:
Email firstname.lastname@example.org if you have any questions about how to book.
iStudents Complaints is an independent dispute resolution scheme established by the New Zealand Government. It helps international students resolve disputes between students and their education provider.
It is important that you have raised any complaint with AUT using the Student Feedback Form before engaging iStudent.
The Code sets out minimum standards of advice and care that you can expect and provides a procedure that you can follow if you have concerns about the treatment you receive from us or an AUT registered agent.
Responsibility for pastoral care of international students under the Code is for the duration of enrolment.