Support services for International House students

When you arrive at International House, we’ll help you settle in and can give you advice about studying and living here.

International House student support and facilities

On your first day you will have a school orientation and meet International House staff. International House has a dedicated Pastoral Care Coordinator for our students. We also have a 24/7 emergency contact phone line.

Our team at International House can give you advice about setting up a bank account, accommodation and seeing a doctor.

There is an independent learning centre and computer lab for self-access study in the school. We also have a student lounge.

Student services and facilities on campus

Other student services include medical centres, gyms, religious support and the AUT library.

Student services and facilities

Clubs and groups for students

There are lots of clubs and groups you can get involved with when you’re studying here – including study groups, cultural and religious groups, sports and more. Some of them include:

  • Muslim Students Association
  • AUT Vietnamese Student Association
  • AUT Chinese Student Association
  • Youkoso AUT (for Japanese students)

List of clubs and activities on AUT website
Clubs and how to join (AUTSA website)

AUTSA: AUT Student Association

AUTSA aims to represent AUT students and make AUT a fun, safe place for you. AUTSA can help you with things like legal information and support, job search help, and connecting you with people or services.

AUTSA runs lots of campus events and activities, and has ski accommodation in Tongariro National Park. Their website has more information.

AUTSA website

Complaints

iStudent Complaints is an independent dispute resolution scheme established by the New Zealand Government. It helps international students resolve disputes between students and their education provider.

iStudent Complaints website

International House - Auckland

Counselling and mental health support

International House students can get free counselling sessions and mental health support at AUT. You can also join support groups on campus.

Counselling and mental health

Gyms and fitness

Our gyms on campus have modern equipment and you can also join in group fitness classes. There are special fees for student memberships.

AUT Gym website

Library

The AUT Library offers a range of services and resources to help you get the most out of studying here.

Library website

Website search