Student feedback: compliments, concerns and complaints

Student feedback: compliments, concerns and complaints

AUT is committed to providing excellent customer service. We genuinely want to hear from you and welcome your feedback and suggestions.
If you wish to make a formal complaint, there is a process available for students as detailed in the Academic Calendar. You make seek support with this from the AuSM Advocacy Team advocacy@aut.ac.nz

However we always seek to resolve issues at a low-level whenever possible.  
We therefore encourage you to provide your feedback on the form below in the first instance.

* Required information

Please select one of the following * *
The file type must be pdf, word or jpg image. The file size must no larger than 5MB.
Would you like someone to contact you in relation to the feedback? * *
Preferred contact method

   What happens now?

  1. The Student Relations Manager will receive your feedback and will respond to you in due course.
    You can also email studentrelations@aut.ac.nz.
  2. If the matter requires further investigation, the Student Relations Manager will inform you of this and continue to update you.

Last updated: 18-Oct-2017 8.55am

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.