Reset Your Password

Resetting a forgotten password

  • Open up a web browser, e.g. Firefox or Chrome.
  • Go to https://ns.aut.ac.nz
  • Click on the “Forgotten Password” link next to the password field
  • Enter your network username
  • Click on “Send to Email” or “Send to Mobile”, you will be sent a reset token
  • Enter the reset token code and enter your new password and click on save
NOTE: You must choose a password you have not previously used.

Changing your current password

  • Open up a web browser, e.g. Firefox or Chrome.
  • Login to https://ns.aut.ac.nz
  • Click on the Password Help tab at the top of the page and select ‘Change Password’ from the sub menu.
  • Enter your new password and verify your new password by re-entering it into the 'Confirm Password' field.