AUT - Gaye Greenwood

Gaye Greenwood

Senior Lecturer, Centre for Business Interdisciplinary Studies

Phone: + 64 9 921 9999

Email: gaye.greenwood@aut.ac.nz

Qualifications:

• Master of Arts  (1st Hons)Social Policy
• Graduate Diploma  Business  Studies -Alternative Dispute Resolution Mediation 
• Bachelor of Arts (Social Policy)
• Mediator, (AAMINZ) Associate Arbitrators’ and Mediators’ Institute of New Zealand.

Memberships and Affiliations:

•     Arbitrators’ and Mediators’ Institute New Zealand (AMINZ) www.aminz.org.nz AMINZ Panel of Mediators  2005-2011 Employment  Relationship Problem Resolution: early intervention employment relationship conflict in the workplace, personal grievances, employer/employee negotiations, conflict  management Family: Relationship Property, Child Contact and Care, Testimony and wills, Blended family problem solving, intergenerational communication  Managing Business Relationships: Public and private sector- interpersonal, intra and inter team conflict, intercultural communication Community: not for profit, public policy, local government  Education: early intervention communication & relationship disputes
•     Mediator registered with the New Zealand Disputes Resolution Centre (2010-2011) www.nzdrc.co.nz
•     Member and trainer New Zealand Collaborative Law Society (2009-2011)  www.collaborativelawnz.org.nz

Teaching Areas:

•     Negotiation
•     Employment Relations
•     Intercultural Communication
•     Alternative dispute Resolution
•     Mediation
•     Conflict Resolution

Research areas:

•     Employment dispute resolution
•     Mediation
•     Negotiation
•     Inter cultural Conflict Communication
•     Alternative Dispute Resolution
•     Family Dispute Resolution

Research Summary:

Gaye’s Master’s thesis evaluated the policies and processes for the distribution of matrimonial property and matters of child contact and care during separation and divorce. Her thesis Dissolution of marriage: public policy and the family apart informed family policy debate including amendments to relationship property legislation and the adoption of mediation in the Family Court. Gaye’s study and practice as a mediator has led to her current research focus on early resolution of employment relationship problems. Gaye is engaged in doctoral research about conflict communication, negotiation and mediation of workplace problems in the primary education sector. Her research explores understandings, perceptions and outcomes of processes for employment problem resolution. The study focuses on the relationships between processes and outcomes. The research is a multi-method study that involves expert interviews, narrative case studies and survey research.

Current Research Projects:

    Employment conflict transformation: A multi-method study of policies and processes for the early resolution of workplace relationship problems in primary schools.
    Employment relationship problem resolution: Theoretical frameworks for analysis
    Transcending conflict: Mediating workplace relationship problems involving diversity in Aotearoa New Zealand
    Mediators as facilitators of earning learning: Can mediation modify parties’ communication behaviour?

Publications:

Greenwood, G. (2011). Transcending Conflict: A review of processes for mediating Workplace Relationship Conflict involving issues of diversity in Aotearoa New Zealand, Equality, Diversity and Inclusion Conference, Auckland Feb7-8 2011.
Greenwood, G. (2011). Conceptual and Methodological issues for the study of Employment relationship problem resolution.  Conference of the Association of Industrial Relations Academics in Australia and New Zealand (AIRAANZ), Dialogue Downunder 2-4 Feb 2011.
Greenwood, G. A. (2010). The Challenge of Collaborative Law: Is Access to ADR through the Family Court an Oxymoron? The Arbitrator and Mediator: Journal of the Institute of Arbitrators' and Mediators' Australia, 29(3)
Greenwood, G. (2010). Swimming with the tides of intercultural tolerance: mediating across cultures, presentation to the Council of Christians and Muslims, Auckland: Mar 10th.
Lamm, F., Greenwood, G., Lamare, R., Foster, B., (2009). Bargaining, Negotiation and the Resolution of Conflict, in Rasmussen, E., (2009). 2nd ed. Employment Relations in New Zealand. Auckland, New Zealand: Pearson
Greenwood, G. (2009). Family Mediation: Problem Solving and Transforming Inter-Parental Conflict, New Zealand Law Journal, (Nov), pp 381-382
Greenwood, G. (2009). Digging Deep in the Tool Kit, Arbitrators' & Mediators' Institute of New Zealand, 5@5 Seminar Series.
Greenwood, G., (2008). Poster  Presentation for the AUT University New Zealand Womens' Suffrage  Celebration: Inspiring Research and Writing: Student Centred Processes for Developing Authentic Learning Relationships
Greenwood, G., Powell, C. & McCoulloch, B. (2007). Submission on the Family Court Matters Bill to the Social Services Select Committee, New Zealand Parliament, Paper and Oral presentation Commissioned by Arbitrators’ and Mediators’ Institute of New Zealand and LEADR NZ Wellington: September 21st.
Greenwood, G., & Pitchforth, R. (2007). Creative DIY processes v standard procedures: Where is dispute resolution going? Arbitrators' and Mediators' Institute of New Zealand: Annual Dispute Resolution Conference Proceedings, Auckland.
Greenwood, G., (2005). Transforming Parental Conflict Stories into Collaborative Parenting Stories, Paper for the Ministry of Justice &  Arbitrators’ & Mediators’ Institute (AMINZ)
Greenwood, G., (2005-2009). Mediation in the main stream: critical issues, Paper for Massey University Study Guide 153.302 Mediation Process, Graduate Diploma in Business Studies  (ADR), Massey University, Palmerston North.
Greenwood, G. (2004). Mediator Liability, Registration and the Family Court Pilot, Arbitrators’ and Mediators’ Institute of New Zealand (AMINZ), Northern Club, Auckland. Nov 8th 2004

Awards:

•     AUT Vice Chancellor’s Distinguished Teaching Award, (2003).
•     AUT Vice Chancellor’s Distinguished Teaching Award, (2007).
•     AuSM (AUT Student Union) Awesome Award: Best lecturer Business Faculty (2007).
•     AUT Faculty of Business 10 year Celebration, The Deans Award: Outstanding Lecturer 2000-2010.