

AUT University is delighted that you are joining us to begin your academic journey with the third largest and fastest growing University in New Zealand. Our mission is to foster excellence, equity and ethics in learning, teaching, research and scholarship, and in so doing serve our regional, national and international communities.
This may be the first time you have left your country, your culture and your family. It is both an exciting and challenging adventure and it’s only natural that you will experience some 'culture shock' as you are stepping into another world. AUT University has systems in place so you do not have to face these challenges alone.
Here you’ll find information to help you prepare for your journey and support you once you arrive in New Zealand and at AUT University.
Before you arrive
Before you arrive at AUT you can familiarise yourself with some of the University’s processes and services. Have a look at the pre-arrival checklist to make sure you’re fully prepared for a successful start.
Visas and permits
We outline important visa procedures for new students.
Medical and travel insurance
Medical and travel insurance is compulsory for international students. Find out about AUT’s preferred provider and other approved providers.
Important dates
Access semester calendars.
Arriving and living in Auckland
Here’s a concise guide that tells you about Immigration and Customs, Auckland, Kiwi people, transport, weather, what clothes to pack and more.
Orientation
All international students are required to attend the International Orientation that includes a welcome to the University, meeting your support team, completing your enrolment, academic preparation workshops, and information on community support and social events.
Academic information
Link through to undergraduate and postgraduate academic and study support information, academic policies and regulations, IT information and who to contact if you need academic support.
Your health and wellbeing
AUT has a variety of health and wellbeing and services and resources. Find out about medical, counselling, spiritual and mental health services, sport and fitness, and how to stay safe on campus.
Getting to and around campus
Access maps and features of AUT’s campuses, a room numbering guide, and public transport, driving and parking information.
Social events, clubs and activities
If you want to get involved and be social have a look at campus events and the clubs, sports and services supported by AuSM or consider becoming a student mentor.
Services and facilities
Here’s an A-Z listing of AUT’s services and facilities.
After orientation
Here’s a ‘What do I do if’ section so you know who to contact in specific instances.
Student exchange: Inbound and Outbound
Studying overseas can change your life – immerse yourself in another culture, make lifelong friends and get international experience before you graduate. This page has information for current AUT students planning to study overseas, and for international students from AUT partner institutions who want to study at AUT.
Contact information
As an international student, the International Student Support Service is your first point of contact for any questions. You can also contact the Student Centre or Ask Student Info.
AUT University abides by the Code of Practice for the Pastoral Care of International Students which sets out minimum standards of advice and care that you can expect and provides a procedure that you can follow if you have concerns about the treatment you receive from us or an AUT registered agent. The New Zealand Ministry of Education website tells you more about the Code. Visit the International Students and Parents section of the Ministry of Education website.