AUT - What do I do if...

AUT

What do I do if...

As you study at AUT, you might find you have questions or need help. Luckily, there are many people and support services to turn to across the University. Have a look through the ‘what do I do if’ items below. Each leads to more information within this section of the site or through to comprehensive information elsewhere. You can also see an A-Z listing of all services and facilities .

I’m homesick

  • International Student Support
    AUT’s International Student Support provides specialised information and support services to international students. The team can give you information and advice on immigration matters, visas, insurance, accommodation and what to do if you’re feeling homesick.

I’m not sure I’m doing the right programme

If you’re questioning your programme choice, talk to your Programme Leader or to  a Student Advisor.

  • Student Advisors
    Student Advisors are professionally trained staff who can assist you with resolving problems or concerns and, where appropriate, connect you to the relevant support services.

I need help with assignments

  • Student Learning Centre
    AUT's Student Learning Centre provides free academic support to help you excel and achieve better grades. If you are struggling with an assignment, essay or paper we offer a range of resources on essay writing, referencing, time management, exam preparation and how to study effectively. We also hold free workshops throughout the year to help you achieve the best possible grades.
  • Student Advisors
    Student Advisors are professionally trained staff who can assist you with resolving problems or concerns and, where appropriate, connect you to the relevant support services.

I’m having difficulty with assignment and exam deadlines

  • Student Advisors
    Student Advisors are professionally trained staff who can assist you with resolving problems or concerns and, where appropriate, connect you to the relevant support services.
  • Counselling services
    AUT offers free face-to-face and online counselling for all AUT students. You can talk to a counsellor about any concerns about your studies, loss and grief, coping with stress, relationships, concerns about sexuality, anger, anxiety or depression, motivation, alcohol or drug issues or if you’re feeling suicidal or at risk of harm.

I need someone to talk to

  • International Student Support
    AUT’s International Student Support provides specialised information and support services to international students. The team can give you information and advice on immigration matters, visas, insurance, accommodation and all things Kiwi.
  • Chaplains
    AUT’s chaplaincy team can help you with spiritual matters and development, life passages, ceremonies and worship and life crises.
  • Counselling services
    AUT offers free face-to-face and online counselling for all AUT students. You can talk to a counsellor about any concerns about your studies, loss and grief, coping with stress, relationships, concerns about sexuality, anger, anxiety or depression, motivation, alcohol or drug issues or if you’re feeling suicidal or at risk of harm.
  • Harassment prevention and support
    The Harassment Prevention Programme (HPP) is a confidential service that assists all at AUT University to work and learn in a safe environment. This section of the site tells you what support is available to resolve concerns and issues of harassment and bullying.
  • LGBT support
    AUT is a place where students can be open and proud of their sexual orientation. Find out about the services and resources that AUT offers to gay, lesbian, bisexual and transgender (LGBT) students.
  • Mental health services
    AUT's Student Advisor - Mental Health would like to hear from you if you are at AUT and live with a mental illness, so we can best support your achievement at AUT. Visit this section to learn more about the support we offer and to find contact details.
  • Postgraduate Centre
    Contact the University Postgraduate Centre for advice on postgraduate processes and postgraduate seminar and event activities within the University. Find the Centre’s details in ‘Postgraduate academic information’.
  • Student Advisors
    If you’d like to discuss any practical, social, academic or personal issue you may have while studying at AUT, you can contact a Student Advisor. They are professionally trained staff who can assist you with resolving problems or concerns and, where appropriate, connect you to the relevant support services.
  • Student Mentors
    Student Mentors are experienced students who volunteer their time to help new students settle in during their first semester at AUT University. Visit this area of the site to learn more about what Student Mentors do, how to get a Student Mentor and how to become a Student Mentor.

I need financial advice

  • International Student Support
    AUT’s International Student Support provides specialised information and support services to international students. The team can give you information and advice on immigration matters, visas, insurance, accommodation and money matters.
  • Financial Aid Office
    If you have questions about US, Canadian or Scandinavian financial aid, contact the AUT Financial Aid Office located at the International Centre.

I need a doctor

  • Medical and nursing services
    AUT’s Health, Counselling and Wellbeing service is a full general practice (GP) health centre. We have male and female doctors and nurses who provide confidential health advice and treatment. Visit this section to see the services we offer and to find out where we’re located.

I feel like I’m being bullied

  • Harassment prevention and support
    The Harassment Prevention Programme (HPP) is a confidential service that assists all at AUT University to work and learn in a safe environment. This section of the site tells you what support is available to resolve concerns and issues of harassment and bullying.

I think I want to drop out

  • International Student Support
    AUT’s International Student Support provides specialised information and support services to international students. The team is your first point of contact for anything regarding life at AUT.
  • University Career Services
    AUT University Career Services offers resources to help you with your career decisions and job search. You can meet with a trained career consultant to discuss your study and career plans.

I want a part-time job

  • University Career Services
    AUT University Career Services offers resources to help you with your career decisions and job search.

I want to meet more people

  • Student Mentors
    Student Mentors are experienced students who have been studying at AUT for at least two semesters. They volunteer their time to help new students settle in during their first semester at AUT University. Visit this area of the site to learn more about what Student Mentors do, how to get a Student Mentor and how to become a Student Mentor.
  • Social events, clubs and activities
    At AUT, there are many ways to get involved, be social and improve your time here. Between campus events and the clubs, sports and services supported by AuSM - AUT’s student association - you can quickly fill your time outside of studying.
  • AUT Chinese Centre
    The Chinese Centre provides pastoral and academic assistance for students from the Chinese region. In association with the AUT Chinese Student Association, the Chinese Centre organises various social activities such as a free BBQ, a ski trip, camping, sightseeing and a mid-semester ball.


 

Last updated: 14-Feb-2014 9.33pm

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.

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