AUT - Refunds - domestic students
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Refunds - domestic students
If you wish to change or withdraw from your programme of study, you may be entitled to a refund.
If you have any questions about refunds or the refund policy, the Student Information Centre can help. Find details at contact information.
AUT refund policy
Changing a programme of study
If you wish to change your programme of study you will need departmental approval for both the withdrawal from one programme and acceptance into another. If approved, the department or departments will notify Registry Services of the change.
Registry Services will then update your student record and recalculate the fees which will result in an amount payable, refundable or no charge. Depending when this change is requested, there may be an administration charge of $10 per paper within the programme that you’re withdrawing from.
Withdrawing from a programme of study
If you elect to withdraw from individual papers or your whole programme of study, the following rules apply to AUT and AuSM fees:
| Change of application | Refund | Admin charge | Result recorded |
| Completed less than 10% of paper duration |
100% | Nil |
No result recorded |
| Completed between 10% and 75% of paper duration | Nil |
Nil | Withdrawn result recorded |
| After 75% of paper duration completed |
Nil | Nil | Did not complete result recorded |
Note
The above refund policy is effective from 1 January 2011.
Refunds for examination fees
The following criteria for NZQA external examinations or assessment/moderation refunds apply:
| Date of course amendment request | Refund due |
| Before paper commences | 100% |
| After paper commences | 90% |
You will receive a full refund of your registration fee if you withdraw before the fee is forwarded, or if NZQA refunds you because you have hooked-on elsewhere.
Refund of unit standard fees
You will receive a full refund of any registration or credit fees paid for unit standards unless that money has already been forwarded to NZQA. If you withdraw after this process has taken place, you will need to contact NZQA directly as it is their refund policy that applies at this point.
Transfer to another tertiary institution
If you wish to transfer your programme of study to another tertiary institution, you will need to make an application to your faculty. You will be required to state your reasons for transfer and supply proof of acceptance from the new institution. Any refund will be calculated on a 'pro rata' basis dependent on the length of course. There is a charge of $50 for this service.