ITHelp - My IT Service Desk Jobs:

Log a new job or monitor your open calls.

KnowledgeBase

The Knowledgebase contains all the information you will need on the services we provide such as:

• Passwords
• Open Access Labs (Locations, Software/Hardware Available, Hours of Operation, etc)
• IT Service Desk Info (How do I get Help?)
• Online Systems Info & Guides (eg: AUTOnline & Arion)
• UniSurf (Getting Internet Access for your Laptop on Campus) 
• Training, Tips n' Tricks
• Software Available for Students 
• General Info and FAQs (Service Charges, SPAM, How do I? Why isnt this working?)
• Info and Links for Distance Students
• Policies &  Guidelines

To contact the IT Service Desk, simply drop into one of the Open Access Labs where one of our staff can assist, call on 921 9888 or log a job via the ITHelp website http://ithelp.aut.ac.nz