Library - FAQs

A. The Library's hours of opening vary and are dependent on semester dates. Click here for details.

A. The maximum number of loans for undergraduate students is 20 items.

A. Serials may not be borrowed by undergraduate students.

A. By placing a callslip request on the book and stating which library site you would like to pick it up from. If the book is available it should arrive at the correct campus on the following weekday afternoon.

A. Books may be renewed that provided they have not been recalled by another borrower. Renewals may be done via the Library catalogue, in person at the Lending Desk, or by telephone (921-9999 ext.8628).

A. Yes. Log in to the Library catalogue to renew your items.

A. Yes, except for High Demand items, which must be returned to the campus library that they were issued from.

A. The fee is $3.00 per day per recalled item. High Demand fines are 5 cents per minute.

A. Withdrawal of Library borrowing privileges and withholding of examination results.

A. You can pay by EFTPOS in the Library at the Lending Services desks. If you wish to pay by cash go to the Cashier (2nd floor Learning Centre) at City Campus or the Cashier (AG Block) at North Shore Campus, or Cashier (MB Block) at Manukau Campus. Please present the receipt at the Lending Services desk for your fine to be cleared.

A. These are items which are available for short loan periods only (i.e. 2 hours, 3 Days etc). They will have a prefix beginning with "D" in front of the call number to identify them.

A. The High Demand Collections at City Campus and North Shore Campus Libraries are self-service and are located next to the Lending Services desk. The items in the High Demand collection at the Manukau Campus Library located next to the Lending Services desk required to be issued at this desk.

A. 3 day loans items may leave the Library, but 2 hour loan items are not available for overnight loans. 3 day loan items have the prefix "DL" in front of the call number.

A. As of 2009, past exam papers are no longer collected by the Library. Lecturers who wish to make past exam papers available to students will add them to AUTonline. Past exam papers previously held by the Library will remain available via the Library catalogue's Basic Search but will be progressively moved across into AUTonline in consultation with lecturers.

A. There are two schemes that facilitate borrowing. Please click on ULANZ or Borrow Direct for further information. The University of Auckland Library is not a participant in either scheme.

A. When the library does not hold a required book or article, AUT staff and postgraduate students can request an Interlibrary Loan (also known as an Interloan). We will endeavour to obtain this item from another library or document supplier.

• Order using the electronic Interlibrary Loan Request Form.
• Enquiries to the Document Supply Staff. Phone 921-9999 ext.8662.
• Allow at least 10 working days for the interlibrary Loan to arrive.

A. This service is available only to postgraduate students and staff. Undergraduate students should ask for assistance at the Library Help Desk if they cannot find relevant resources.

A. Staff - you will receive your articles via your staff email account.
    Students - we will send your articles to your AUT student email account.
    Books and theses need to be collected from Lending Services and we will notify you be email when they have arrived.

A.  Photocopiers are available on the 3rd, 4th, and 5th floors of the City Campus Library,on both levels of the North Shore Campus Library, and at the Manukau Campus Library. Printsprint Copy Centre maintains the photocopy service. Printsprint branches are on the 3rd floor of the City Campus Library and in AM Building at the North Shore Campus.

A.  The majority of the photocopiers in the Library require students to swipe their student cards to access money previously credited to their printing and photocopying account. There are also coin-operated photocopiers in the High Demand area on the 4th floor of the City Campus Library and at the North Shore Campus Library.

A.  There are kiosks located on all three campuses where students can top up their accounts using EFTPOS or a credit card. Students can also top up their accounts online using a credit card.

A.  From a Printsprint Copy Centre branches: WABuilding, Level 3 Learning Centre at the City Campus or in the AM Building at the North Shore Campus.

A.  Yes. There is a scanner on the third floor of the City Campus Library.  There are also scanners available in the Computer Labs at North Shore Library (AL125) and at Manukau Campus (MC108).  Please ask at the IT Help Desks for further information.