Student feedback: compliments, concerns and complaints
AUT is committed to providing excellent customer service. We genuinely want to hear from you and welcome your feedback and suggestions.
If you wish to make a formal complaint, there is a process available for students as detailed in the Academic Calendar, however we always seek to resolve issues at a low-level whenever possible.
We therefore encourage you to provide your feedback on the form below in the first instance.
* Required information
What happens now?
- The Student Relations Manager will receive your feedback and will respond to you within two working days.
- If the matter requires further investigation, the Student Relations Manager will inform you of this and continue to update you.