Student Medical Centre

Christmas closedown

The Student Medical Centres will be closed on the following dates:

City Campus: 23 December - 2 January
North Campus: 16 December - 14 January
South Campus: 16 December – 14 January

Order your prescriptions now to be ready for the holidays.

For health advice during the holidays call Healthline 0800 611 116

AUT has medical centres for current students and staff, providing a full range of medical services by doctors and nurses.

Services

Our services include: 

  • General healthcare
  • Sexual health and contraception
    • Emergency contraceptive pill (free for female students)
    • Chlamydia screening consultation (free for students under 25 – a lab test fee applies to international students)
  • Minor surgery
  • Maternity care and pregnancy testing
  • Travel health
  • Vaccinations and immune screening

Appointments and costs

Routine consultations are free if you are a domestic student and you enrol with us as your doctor. You can phone us or drop in to make an appointment.

Locations, costs and appointments 
South Campus medical appointments

After hours medical care

If you need medical care or advice after hours, you can go to an accident and urgent medical care provider, like White Cross. Check the Healthpoint website to find one near you.

In an emergency, phone an ambulance on 111.

For free nurse advice, you can call Healthline on 0800 611 116.

Healthpoint website

Dental services

AUT has an oral health clinic at AUT Health Building, NorthMed, 3 Akoranga Drive, Northcote. 

Oral health services at the AUT North Campus 

Our policies

We have policies around privacy, repeat prescriptions, lab results and complaints.

Repeat prescriptions

Most people will need to see a doctor for a repeat prescription, but if you have a stable condition and are on regular medication, we may be able to give you a repeat without a medical consultation. See our receptionist for help.

You can:

  • Usually collect your repeat prescription the day after you request it
  • Ask us to text you when it is ready to collect
  • Ask us to fax your prescription to your pharmacy (they may charge a fee) 

Laboratory results

Your doctor or nurse will talk to you about how you will get your lab results. A nurse will text or phone you if they need to talk to you about your results.

You can contact us for your results or if you have any questions. You may be able to get your results by phone. For some results we may ask you to come in to see us.

Privacy and confidentiality 

We value the confidentiality of your health information. We act in accordance with medical and nursing ethics of confidentiality, and the provisions of the Privacy Act 1993 and the Health Information Privacy Code 1994. Check our health information privacy statement in our waiting area, or ask our reception if you have any questions. 

Feedback and resolving complaints

The Student Medical Centres are committed to providing you with excellent health care. We welcome your feedback on our services.

To provide feedback please email medicalcentre@aut.ac.nz

We appreciate that while we strive to provide you with excellent care, at times you may have cause to complain about our service. We would like to help you to find an acceptable resolution. To discuss a complaint you can:

  • Speak with the staff member concerned
  • Contact the Practice Manager, Stella McFarlane stella.mcfarlane@aut.ac.nz or phone 09 921 9992 or 021 648500
  • Use the university feedback process 

The Health and Disability Commission also has health advocates that can help you with concerns about your experience of New Zealand health services.

Advocacy information on HDC website

Accreditation and membership

AUT’s Student Medical Centre is a member of Auckland PHO (Primary Health Organisation) and accredited by the Royal New Zealand College of General Practitioners.   


Last updated: 13-Nov-2017 8.53am

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.