Mental health support: Student Advisor - Mental health

At AUT we appreciate that our students come from diverse backgrounds with individual skills and life experiences. The Student Advisor - Mental Health offers support to AUT students to ensure their mental health needs are being met and students can achieve their academic goals.
The support for students can be ongoing or brief depending on the individual needs of the students. If a student identifies as having a mental health issue they can refer themselves to the service. A formal psychiatric diagnosis to access this service is not necessary.

The service students can expect

Students’ needs are assessed by the Student Advisor – Mental Health and an individual support plan is created. This individual support plan may involve:
  • Practical advice
  • Referral to counselling services
  • Liaison with external health providers or family (in collaboration and with the consent of the student)
  • Assessment and support in a crisis
  • Liaison with University staff (in collaboration and with the consent of the student)
You don't need a formal referral - just email your most convenient advisor (see below), call or drop into Health, Counselling and Wellbeing.

For an appointment phone 09 921 9992 (City and South Campuses) or 09 921 9998 (North Campus).

Send an email message to Health, Counselling and Wellbeing

Who we are - Mental Health Services

City and North Campuses

Helen Crossan 

Helen Crossan
BHSc (Hons) Occupational Therapy, NZROT

I have been in this role with AUT since 2011. I have extensive clinical experience in mental health and problem solving therapy. I have worked in NZ and the UK as a mental health clinician and occupational therapist (current registration).

I work from the City Campus on Mondays, Wednesdays and Thursdays and the North Campus on Tuesdays. Please call or email me to make an appointment.

Send an email message to Helen Crossan

Phone: 09 921 9999 ext 8186

Mental Health Services - North Campus

Nicky Harvey

Nicky Harvey
BN, Post. Grad. Dip, R Comp.N

I am a New Zealand Registered Comprehensive Nurse, with over 20 years’ experience working in the Mental Health field. I’m “the new kid on the block” at AUT Health, Counselling and Wellbeing; and have just started here for the beginning of the 2015 year. I am comprehensively trained in Cognitive Behaviour Therapy and Dialectical Behaviour Therapy and I’m looking forward to using the skills I have to help students succeed personally and academically.

You’ll find me at the North Campus on Fridays.

Send an email message to Nicky Harvey

Phone: 09 921 9998

Mental Health Services- South Campus

Seema Woollaston
MSW (Applied), PGDip Cognitive Therapy, PGCert HSc (Mental Health)
MANZASW, Registered Social Worker

seema-woolaston-june-14

My role at the South Campus is a combined role of Counsellor and Student Advisor – Mental Health, and I am available on Monday, Wednesday and Friday. I have a background in Social Work, and have specialised in mental health counselling, having worked in the child, adolescent and family mental health field for 14 years. My approach to working with clients is holistic, and keeps the family and other relational systems in mind.

I use a variety of models including Cognitive, Acceptance and Commitment (ACT), Solution Focused and Narrative therapies.  My particular areas of interest are working with migrants and cultural issues, the interface of cultural and clinical issues, supporting those affected by mental health issues, and mindfulness-based therapies. 

Send an email message to Seema Woollaston

Phone: 09 921 9999 ext 6937

To give us feedback on our mental health service, fill out our feedback form

In a crisis?

Call Health Counselling and Wellbeing on:
  • City Campus: (09) 921 9992
  • South Campus: (09) 921 9992
  • North Campus: (09) 921 9998
  • Urgent enquries: (09) 921 9999 ext 8888

Health Counselling and Wellbeing office hours

Out of hours mental health support:

  • Central Auckland crisis team: 0800 800 717
  • North Shore crisis team: (09) 486 8900
  • South Auckland crisis team: (09) 270 4742

Staff concerned about a student?

Call Health Counselling and Wellbeing if you are concerned about a student or need some mental health advice:

  • City Campus: (09) 921 9992
  • North Campus: (09) 921 9998

Health Counselling and Wellbeing office hours

Useful websites and community resources



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Last updated: 08-Jul-2015 1.51pm

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.