AUT - Services and facilities for AUT University students


Services and facilities for AUT University students

AUT University has a range of services and facilities to enhance your study experience and university life. Following is an A-Z listing of student services followed by a listing of campus facilities.

Student Centre and International Student Support

  • Student Centre
    AUT's Student Centre provides information on applications and admission, fees and invoices, academic records, general enrolment, graduation, accommodation, orientation and student services.

  • International Student Support
    AUT’s International Student Support service provides specialised information and support services to international students. The team can give you information and advice on immigration matters, visas, insurance, accommodation and all things Kiwi. The link above will take you to the ‘International students’ section of the site.

A-Z listing of services

  • Alumni
    News and developments, the AUT Alumni Network, which you are automatically part of when you graduate.
  • Arion 
    Student database that lets you enrol online for any AUT course, make fee payments, update your personal details or view your academic results.

  • Athlete Student Advisor
    Support to athletes who are working towards a competitive sporting career while balancing an academic education.

  • AuSM - the students' association
    Services include free feeds, student bar, discount directory, Debate magazine, advocacy service, events and much more.

  • AUT Chinese Centre 
    Provides pastoral and academic assistance to Chinese students.

  • Chaplains 
    Spiritual matters and development, life passages, ceremonies and worship and life crises.

  • Childcare centres
    There are two childcare centres at AUT – AUT Early Childhood Centre at the City Campus and Akoranga Childcare Centre, an independently run créche at the North Shore Campus. Both centres provide excellent childcare facilities and services, including school holiday programmes.

  • Concerns, complaints and compliments
    We welcome any feedback you may have regarding student services - including comments and formal complaints.

  • Counselling services 
    Free face-to-face and online counselling for any concerns you may have.

  • Disability student support
    Information and support services to students with impairments to enable their full participation in learning.

  • Email and internet access
    How to log in to the AUT computer network. Access the internet and WebMail, and AUT's learning and administrative services (Arion, AUTonline and UniCentral).

  • Events
    Campus events and the clubs, sports and services supported by AuSM.

  • Financial Services
    Help with budgeting and other money matters.

  • Harassment prevention and support
    Support that's available to resolve concerns and issues of harassment and bullying.

  • International student support
    Information, advice and support on immigration matters, visas, insurance and accommodation.

  • IT support
    Questions about the AUT computer network, email and internet usage, or any other IT related problem.

  • Jobs and career planning
    Resources to help you with your career decisions and job search.

  • Job Search
    Student Job Search is a free employment service that helps students gain work experience and fund their studies. Visit the SJS site to learn more.

  • Justice of the Peace
    Justice of the Peace (JP) Service Desk. Using a Justice of the Peace is a free service.

  • LGBT student support
    Services and resources that AUT offers to gay, lesbian, bisexual and transgender (LGBT) students.

  • Library
    Three campus libraries, each of which provides services for teaching, learning and research.

  • Māori student support
    Help, advice and support for things like enrolment, money matters, scholarships and places on campus.

  • Medical and nursing services
    We offer a full general practice (GP) health centre, staffed by male and female doctors and nurses.

  • Mental health support
    Help and support for students who live with mental illness. See our contact details.

  • Pasifika student support
    Talk to our team about any practical, social, academic or financial matter.

  • Postgraduate student advisor 
    Talk to an advisor about practical, social, academic or personal issues you may have.

  • Postgraduate Centre
    Advice on processes, seminars and events.

  • Printing and copying
    How to create and print different types of documents at AUT. Information about Printsprint - digital print centres on campus.

  • Residential Services
    Accommodation at Wellesley Student Apartments and the Akoranga Student Village.

  • Scholarships Office
    Ask questions and get advice and help on how to apply for a scholarship.

  • Security
    In any emergency call 111. If you are dialling from an AUT phone, dial 1 for an outside line then dial 111. You can contact AUT Security on +64 9 921 9997 for any security-related enquiries including building swipe-card access, triggered alarms and broken windows.

  • Student Advisors
    Talk to an advisor about practical, social, academic or personal issues you may have.

  • Student Experience Team
    The Student Experience Team is here for you from the time you accept an offer to study at AUT University until you finish your last assignment. The aim of the team is to help students succeed at university by connecting, engaging and supporting them with their studies.

  • Student Learning Centre
    Advice and help on any aspect of your academic work, including: reading; essays; taking notes; giving oral presentations; writing assignments and interpreting feedback.

  • Student Mentors
    AUT students who volunteer their time to help new students settle in to university life. Learn about what student mentors do, how they can hep you or how you can become one.

  • Transport and parking
    Public transport to AUT; AUT shuttle bus; where to buy bus, train and ferry tickets; and parking near AUT campuses.

  • UniCentral
    Access to AUTonline, Arion, Student WebMail, computer lab bookings, MyFiles, your timetable, print and internet balances, the library and the Noticeboard.

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ATMs (money machines)

ATMs (ANZ bank) are located on the ground floor of WB building on the City Campus, and outside the AS building (left of the entrance to the main café) on the North Shore Campus. You can also withdraw cash through EFTPOS at any AuSM office. The closest ATMs to South Campus are located within the Westfield shopping centre, corner Great South Road and Wiri Station Road (ANZ, ASB, Kiwibank, National Bank) and the Bank of New Zealand Manukau Banking Centre which is located at 639 Great South Road, Manukau.

AUT Shop

Visit our online store of AUT branded products, including graduation gifts, clothing, bags, stationery and umbrellas at

You can also visit our showroom which is located on the City Campus, WC building, level 2, next to Hub Cafe.


AUT has a UBS bookshop in the WC building on the City Campus and the AB building on the North Shore Campus for all your textbook and course requirements. All AUT students and staff are entitled to a 10% discount off the genuine recommended retail price of most books and most stationery at all UBS stores.


AUT wants to support mothers who are breastfeeding while studying or working at AUT. There are two breastfeeding rooms on campus - WT106 on the City Campus and AE102F on the North Shore campus.

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Computer labs

You will have access to classroom computers and open access computer labs located in the Library.
IT information

Emergency phones

Security help phones are located at various points around each AUT campus. Press the button once and you will be connected to the AUT Security office. Public calls cannot be made using these phones - they are for emergencies only.

City Campus security phone locations

  1. WA level 2 - left of main doors
  2. WA level 4 - Hikuwai Plaza entrance
  3. WC level 1 - by ATM machine
  4. WC level 2 - gate 1 by main doors
  5. WC/WD - by the Hub Cafe
  6. WE north wall - facing the Learning Centre
  7. WF level 1 - right of main doors

North Shore Campus security phone locations

  1. AA main entry - left of main doors
  2. AA lower car park 5
  3. AF117 - internal phone level 1
  4. AH - next to car park 3

Fitness centres

As an AUT student, you can take advantage of the AUT Sport & Fitness Centre on the North Shore Campus and the City Fitness Centre on the City Campus. Membership can be as little at $1 a day with no joining fees and no strings attached.
AUT Sport & Fitness Centres

Fono rooms

AUT has a number of fono rooms on campus for Pasifika students, which you are welcome to use for studying, group assignments or just relaxing.

City Campus: Culture and Society - WT104, Engineering - WD406a, Pasifika Student Support Service - WB239.
North Shore Campus: Health and Environmental Sciences - AE125

Pasifika Student Support Service.

Food outlets on campus - places to eat and drink

There are many places to eat on the City Campus and North Shore Campus and there’s a café at the South Campus.
Places to eat and drink


AUT Nga Wai o Horotiu Marae serves as a Whānau, cultural and spiritual centre. Nga Wai o Horotiu Marae is one of the ways in which AUT actively acknowledges the importance of the principles of the Treaty of Waitangi and expresses our deeply held belief that AUT is a centre of learning not only for all peoples, but also a particular place where Māori have a special and distinct role. AUT Nga Wai o Horotiu Marae is a place where you can stand proud.
Nga Wai o Horotiu Marae

Medical centres

AUT University has two accredited health and wellbeing centres at our City and North Shore campuses. You can make an appointment by phone or by dropping into a centre.
Health, Counselling and Wellbeing centres.

Multifaith rooms

Multifaith rooms are for students and staff of all faith groups to use for prayer, meditation, reflection or faith-based workshops. The City Campus room is WZ106C and the North Shore room is AP102. The rooms can be booked for regular times, or can be used for drop-in during non-booked times.
sacred spaces on campus

Muslim prayer rooms

A Muslim prayer room is available on the City Campus (room at rear of WW building) and North Shore Campus (AP112A) for AUT Muslim students and staff. The rooms have separate spaces for men and women, and washroom facilities.

sacred spaces on campus 
Access, opening hours and guidelines for use

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Student lounges

There are student lounges on AUT campuses where you can study, relax or work on assignments.
student lounges


AUT has a number of Telecom payphones on campus:

  • WS building, level 1
  • WT building, level 8
  • WB/WC building
  • WC building
  • WA building
  • WH building
  • AB/AS building link

All payphones accept Telecom phone cards and credit cards, and some also accept coins. Phone cards can be purchased from any AuSM office or UBS bookshop.

Whānau spaces

AUT has a number of rest, recreation and study spaces for Māori students.

City Campus

Culture and Society - room WT104
Engineering - room WD406a
Maori liaison services - room WB203

North Shore Campus

Health and environmental sciences - room AE101a/101b

Contact Māori liaison services if you have any questions about access to the Whanau services

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Last updated: 12-Mar-2014 2.05pm

The information on this page was correct at time of publication. For a comprehensive overview of AUT qualifications, please refer to the Academic Calendar.

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